Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service. Wireless internet access allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. Additional facilities include a library. Further services and facil… more
Location: This hotel is centrally located at the heart of Madrid and just a few paces from the Museo del Prado. A selection of shopping and entertainment venues are to be found in the vicinity, as is the Gran Vía and the Puerta del Sol. Further tourist sights can easily be reached by making use of public transport and Atocha train station is approximately 500 m from the hotel.
Meals: Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A fortifying breakfast is served daily.
- Other
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Reception
- Concierge service
- Porter service
- Reception
- Entertainment
- Live music
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Children
- Cot
- Bars
- Bar
- Services
- Conference centre
- Indoor pool
- Gym and SPA
- Gym
- Sauna
- Turkish bath
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Excellent
Based on 90 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 5 featured reviews out of 90 TripAdvisor reviews
S
sapph0b
South Ockendon, United Kingdom
31/03/2026
“Outstanding stay”
Jose and his team went on and beyond to make my group of 14 artists feel welcome and at home during our stay at Casa de Las Artes. The rooms were spotless, comfortable and stylish. Bathrooms well appointed with toiletries and fluffy bath sheets. Showered were powerful and the hotel supplied hair… more
S
seat2010
Espoo, Finland
13/03/2026
“Happy to comeback”
Really lovely hotel, super friendly staff, a great breakfast with plenty of choice, an amazingly comfortable bed, and a nice, relaxing pool area. Nearby Calle de la Huertas offered many great dining options.
D
Deplorable X
Coventry, United Kingdom
12/02/2026
“Great Facilities and Exceptional Staff”
I recently stayed at this hotel and had a fantastic experience from start to finish. The facilities were excellent, everything was clean, well-maintained, and thoughtfully designed to make the stay comfortable and relaxing. The bar was a real highlight. It had a great atmosphere, a good selection … more
L
luxworldtraveler2023
Miami, Florida
08/02/2026
“Lavish architecture and plush amenities though rooms are tiny”
The hotel's architecture truly impresses. The staff is exceptional in every way and they really strive to deliver a 5-star experience from start to finish. The only negative aspect of this particular property are the rooms themselves: extremely small compared to other hotels of the same class.
3
380AnthonyB380
Bathgate, United Kingdom
04/04/2026
“Other than the Room Size it was excellent”
We enjoyed this hotel. The only downside was the size of the room. This was I. Comparison to the other 4th floor rooms. We only noticed this when they were being cleaned. Breakfast and all staff were excellent as was the spa. Excellent location also.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 27 reviews
Service: 8
Cleanliness: 9
Room: 8
Facilities: 7
Location: 9
Breakfast: 8
Quality/Price: 7
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