Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A l… more
Location: This opulent luxury hotel is centrally located in Madrid's exquisite historical centre. It is just a short walk to the Teatro de la Opera, the Palacio Real and the Gran Via with its copious shops and other attractions. Guests may also play a few rounds of golf on the superb nearby course or take an excursion to the fashionable ski resorts in the surrounding area.
Meals: Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. Options include breakfast. Vegetarian dishes, children's meals and vegan food can be prepared on request.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Reception
- Concierge service
- Porter service
- Reception
- Entertainment
- Games room
- Live music
- Parking
- Nearby parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Children
- Childcare
- Cot
- Game area
- Bars
- Bar
- Swimming pools
- Outdoor pool
- Services
- Conference centre
- Rooftop pool
- Gym and SPA
- Spa
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 2065 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 5 featured reviews out of 2065 TripAdvisor reviews
Α
ΑΡΧΕΛΑΟΣ Σ
28/05/2026
“Warm & Professional Hospitality”
Warm and professional hospitality, from our arrival at the hotel until our departure. They happily accommodated our request for early check in which helped us a lot in our day's activities. Breakfast was a unique experience and we will really gonna miss it. The Front Office & Concierge team was … more
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Akilah B
25/05/2026
“Presidential service at the BEST hotel in Madrid”
This was such a SUPERB experience! 1. When we arrived to the hotel, we were greeted with great hospitality. 2. The hotel is STUNNING, and the tribute to Diego Velasuez's paintings was amazing! 3. The elite breakfast was 10/10. Delicious food. The staff was very attentive. 4. The room was beautiful.… more
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Tejas M
25/05/2026
“Oasis in the heart of Madrid”
The hotel staff is amazing and the facilities are great. Customer service representative Christina and her team made us feel incredibly welcome. The location makes it very easy to walk to all the major museums and sites. Red Level booking takes it to another level. We capped off our Spain trip… more
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G C
Glendale, California
08/05/2026
“An exceptional and unforgettable trip”
This is my second time staying at Palacio de los Duques in Madrid and can honestly say it was unforgettable. We came to celebrate my mother-in-laws birthday and she was so impressed! From the moment we arrived, we were welcomed with a warm greeting and complimentary champagne. Jose was so attentive… more
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Stew K
01/05/2026
“Concierge Service!”
A BIG shout out to Jose. He spent a large amount of time with us to solve a transportation issue. We really appreciated his professionalism and patience to explore all the options available to us for a short notice trip to Toledo. Extremely well done!
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