Hotel Europa

“Great location!”

We have returned from a 9 night stay at Hotel Europa. We chose a courtyard facing room in case of noise from Puerta del Sol. It was very quiet. The room was extremely clean. The beds were very comfortable. Two free bottles of water in the fridge was appreciated. The room had plenty of space. We lik… more

We have returned from a 9 night stay at Hotel Europa. We chose a courtyard facing room in case of noise from Puerta del Sol. It was very quiet. The room was extremely clean. The beds were very comfortable. Two free bottles of water in the fridge was appreciated. The room had plenty of space. We like a walk in shower and this room had a shower over the bath; but it was fine. The shower space itself was a bit narrow; there was plenty of hot water but the pressure could have been a bit better. The WiFi was a bit on/off in our room , but that may have been because of the location of the room (right at the end of the corridor near the emergency exit. There was plenty of tasty food to eat at breakfast though the choice was a bit limited - we couldn't see any changes over the 9 nights we were there. All the staff we encountered were very pleasant and helpful. The hotel was in a great location for getting to everywhere we wanted to go. The metro station is a 2 minute walk from the hotel - very welcome the day we arrived back from a museum and it was pouring with rain - we didn't get very wet hurrying round to the hotel! Puerta del Sol is busy most of the time; with a number of demonstrations taking place during our visit. There were all well behaved and didn't disrupt anyone walking through. Even though it was very busy, we never felt worried about our safety or about our belongings. The hotel was a great choice for us!

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“Front-Row Seats to Puerta del Sol: Our Stay at Hotel Europa!”

The shorter version Overall a great stay in Madrid with outstanding views of Puerta del Sol. Our room was the biggest throughout our trip in Spain! The longer version ** Arrival & First Impressions ** After landing in Madrid, our taxi dropped us in front of Hotel Thompson Madrid. Because the area… more

The shorter version Overall a great stay in Madrid with outstanding views of Puerta del Sol. Our room was the biggest throughout our trip in Spain! The longer version ** Arrival & First Impressions ** After landing in Madrid, our taxi dropped us in front of Hotel Thompson Madrid. Because the area surrounding Puerta del Sol is a pedestrian-only zone, we had to roll our luggage for about 100 meters down Calle de Tetuán and Calle del Carmen — an unpleasantly loud rumble over the street paving. We arrived early around 1:00 PM, and since our room wasn't ready yet, we stowed our bags with the reception desk. ** Dining at the Hotel ** We decided to have lunch at the hotel restaurant, which offered warm service and decent food. We ordered a Vermouth, a Sangria, a red Rioja wine, creamy chicken croquetas, huevos rotos, and a paella mixta, finishing with a coconut panna cotta. However, the clear winner and our first true highlight of the trip was the local Vermouth. Afterward, we headed out for a short stroll before returning to check in around 3:30 PM. ** Service & Language ** While we are just beginning to learn Spanish, the reception staff was able to converse in English, which made our stay much easier. Connecting with locals in their native language is wonderful, but we were grateful for the smooth communication here. Darlene handled our check-in, and Carlos kindly helped us bring our luggage up to the room. ** Room #430: Space & Views ** A unique feature of this hotel is that guests can virtually pre-select their rooms. We chose room #430, a quadruple room with four beds. It turned out to be the largest accommodation of our entire trip across Madrid, Málaga, and Barcelona. Best of all, it featured two balconies offering front-row views of Puerta del Sol, putting us literally right in the bustling center of Spain. We even got a free viewing of a street dance performance at 1 am in Puerta del Sol, right from our room's balcony :) The only turnoff in the room was one of the mirrors marred by black spots. ** Amenities & Maintenance ** To surprise my family, I had pre-ordered chocolate-coated strawberries to the room. Unfortunately, they were a bit sour. We were however pleasantly surprised with a couple of complimentary fruit baskets. Overall, the property is very well-maintained; our room, the hallways, and the stair carpets were quite clean. The ground-floor restaurant and its terrace stayed buzzing with guests throughout the day. ** Breakfast & Staying Hydrated ** Although the breakfast spread could improve, it shouldn't be compared to top-tier luxury hotels. On our first day, our room was stocked with four small, complimentary bottles of water, but this was a one-time perk. Buying water at the hotel later proved expensive at €15 for four small bottles. For the rest of the trip, we bought our water much more economically at nearby El Corte Inglés and Carrefour stores. ** Luggage & Airport Transit ** Traveling with three large suitcases, three carry-ons, and personal bags, we weren't sure if a standard airport taxi would have enough boot space. To play it safe, we booked a Uber Van for our arrival. However, we realized later that Madrid's regular sedan taxis have sufficient trunk space and are a much more economical choice. Upon checkout, we easily took a standard sedan taxi from the stand on Calle Alcalá. ** Nearby things to do Quite a lot of the attractions are accessible with a short walk - Puerta del Sol is right in front, Plaza Mayor is a 10-mins walk and Mercado San Miguel is just next to it. The El Retiro Park is about a 20 mins brisk walk. Our dining choices were also quite close for short walks, less than 10 mins. Lots of shops around too!

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“NICE HOTEL IN A GREAT LOCATION”

Stayed here for 3 nights at the end of April. The hotel is in a very good location for visitors to Madrid being right on one of the main squares and within easy walking distance to most of Madrid's main attractions. The room was clean (big thank you to the cleaner that picked up and left on the s… more

Stayed here for 3 nights at the end of April. The hotel is in a very good location for visitors to Madrid being right on one of the main squares and within easy walking distance to most of Madrid's main attractions. The room was clean (big thank you to the cleaner that picked up and left on the side some money that I had managed to drop). Breakfast was fine with some hot and cold items available. Reception staff spoke English and were helpful. Certainly recommend the hotel as a base.

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“Location, Location, Location”

This hotel is just a few steps from Puerta del Sol, and the Sol Metro stop. It is also walking distance from the Royal Palace, two cafes that offer churros and chocolate, some wonderful tapas bars, and the historic restaurant Botin. Rooms are very clean. Staff are friendly and helpful. I didn't try… more

This hotel is just a few steps from Puerta del Sol, and the Sol Metro stop. It is also walking distance from the Royal Palace, two cafes that offer churros and chocolate, some wonderful tapas bars, and the historic restaurant Botin. Rooms are very clean. Staff are friendly and helpful. I didn't try the restaurant, but it was very busy from morning until night.

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