Hotel Europa

“Good place to stay in Madrid”

Staff is great! They are. very helpful. The room was surprisingly quiet. The bed was very. comfortable. Great location.

“Our Home Away From Home in Madrid”

Hotel Europa Madrid is much more than a hotel—it is truly our home away from home in Madrid. For years, my family and I have chosen Hotel Europa whenever we visit Madrid, and each stay reminds us why we keep coming back. The location in the heart of Puerta del Sol is unbeatable, making it easy to… more

Hotel Europa Madrid is much more than a hotel—it is truly our home away from home in Madrid. For years, my family and I have chosen Hotel Europa whenever we visit Madrid, and each stay reminds us why we keep coming back. The location in the heart of Puerta del Sol is unbeatable, making it easy to explore everything this beautiful city has to offer. What makes this hotel truly special is its people. The entire team consistently provides exceptional service, making every guest feel welcomed, valued, and cared for. Their professionalism, kindness, and attention to detail create an experience that goes far beyond a typical hotel stay. We also love their outdoor restaurant in Puerta del Sol, which offers delicious food, wonderful tapas, outstanding service, and one of the best atmospheres in Madrid for people-watching and enjoying the city’s energy. A special thank you to Manager José Antonio Garabán Jr. and the entire Hotel Europa team for maintaining such high standards year after year. It is rare to find a hotel that combines location, comfort, charm, and genuine hospitality so effortlessly. We look forward to returning again very soon. Until then, thank you for always making Madrid feel like home.

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“Great location!”

We have returned from a 9 night stay at Hotel Europa. We chose a courtyard facing room in case of noise from Puerta del Sol. It was very quiet. The room was extremely clean. The beds were very comfortable. Two free bottles of water in the fridge was appreciated. The room had plenty of space. We lik… more

We have returned from a 9 night stay at Hotel Europa. We chose a courtyard facing room in case of noise from Puerta del Sol. It was very quiet. The room was extremely clean. The beds were very comfortable. Two free bottles of water in the fridge was appreciated. The room had plenty of space. We like a walk in shower and this room had a shower over the bath; but it was fine. The shower space itself was a bit narrow; there was plenty of hot water but the pressure could have been a bit better. The WiFi was a bit on/off in our room , but that may have been because of the location of the room (right at the end of the corridor near the emergency exit. There was plenty of tasty food to eat at breakfast though the choice was a bit limited - we couldn't see any changes over the 9 nights we were there. All the staff we encountered were very pleasant and helpful. The hotel was in a great location for getting to everywhere we wanted to go. The metro station is a 2 minute walk from the hotel - very welcome the day we arrived back from a museum and it was pouring with rain - we didn't get very wet hurrying round to the hotel! Puerta del Sol is busy most of the time; with a number of demonstrations taking place during our visit. There were all well behaved and didn't disrupt anyone walking through. Even though it was very busy, we never felt worried about our safety or about our belongings. The hotel was a great choice for us!

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“Front-Row Seats to Puerta del Sol: Our Stay at Hotel Europa!”

The shorter version Overall a great stay in Madrid with outstanding views of Puerta del Sol. Our room was the biggest throughout our trip in Spain! The longer version ** Arrival & First Impressions ** After landing in Madrid, our taxi dropped us in front of Hotel Thompson Madrid. Because the area… more

The shorter version Overall a great stay in Madrid with outstanding views of Puerta del Sol. Our room was the biggest throughout our trip in Spain! The longer version ** Arrival & First Impressions ** After landing in Madrid, our taxi dropped us in front of Hotel Thompson Madrid. Because the area surrounding Puerta del Sol is a pedestrian-only zone, we had to roll our luggage for about 100 meters down Calle de Tetuán and Calle del Carmen — an unpleasantly loud rumble over the street paving. We arrived early around 1:00 PM, and since our room wasn't ready yet, we stowed our bags with the reception desk. ** Dining at the Hotel ** We decided to have lunch at the hotel restaurant, which offered warm service and decent food. We ordered a Vermouth, a Sangria, a red Rioja wine, creamy chicken croquetas, huevos rotos, and a paella mixta, finishing with a coconut panna cotta. However, the clear winner and our first true highlight of the trip was the local Vermouth. Afterward, we headed out for a short stroll before returning to check in around 3:30 PM. ** Service & Language ** While we are just beginning to learn Spanish, the reception staff was able to converse in English, which made our stay much easier. Connecting with locals in their native language is wonderful, but we were grateful for the smooth communication here. Darlene handled our check-in, and Carlos kindly helped us bring our luggage up to the room. ** Room #430: Space & Views ** A unique feature of this hotel is that guests can virtually pre-select their rooms. We chose room #430, a quadruple room with four beds. It turned out to be the largest accommodation of our entire trip across Madrid, Málaga, and Barcelona. Best of all, it featured two balconies offering front-row views of Puerta del Sol, putting us literally right in the bustling center of Spain. We even got a free viewing of a street dance performance at 1 am in Puerta del Sol, right from our room's balcony :) The only turnoff in the room was one of the mirrors marred by black spots. ** Amenities & Maintenance ** To surprise my family, I had pre-ordered chocolate-coated strawberries to the room. Unfortunately, they were a bit sour. We were however pleasantly surprised with a couple of complimentary fruit baskets. Overall, the property is very well-maintained; our room, the hallways, and the stair carpets were quite clean. The ground-floor restaurant and its terrace stayed buzzing with guests throughout the day. ** Breakfast & Staying Hydrated ** Although the breakfast spread could improve, it shouldn't be compared to top-tier luxury hotels. On our first day, our room was stocked with four small, complimentary bottles of water, but this was a one-time perk. Buying water at the hotel later proved expensive at €15 for four small bottles. For the rest of the trip, we bought our water much more economically at nearby El Corte Inglés and Carrefour stores. ** Luggage & Airport Transit ** Traveling with three large suitcases, three carry-ons, and personal bags, we weren't sure if a standard airport taxi would have enough boot space. To play it safe, we booked a Uber Van for our arrival. However, we realized later that Madrid's regular sedan taxis have sufficient trunk space and are a much more economical choice. Upon checkout, we easily took a standard sedan taxi from the stand on Calle Alcalá. ** Nearby things to do Quite a lot of the attractions are accessible with a short walk - Puerta del Sol is right in front, Plaza Mayor is a 10-mins walk and Mercado San Miguel is just next to it. The El Retiro Park is about a 20 mins brisk walk. Our dining choices were also quite close for short walks, less than 10 mins. Lots of shops around too!

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