Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number … more
Location: This elegant luxury hotel is ideally situated directly on the lively Gran Via, opposite Plaza España. Countless shopping and entertainment venues, as well as some of the city's best tourist sights, are within walking distance of the hotel, or may easily be reached by making use of public transport.
Meals: Dining facilities include a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Special meals, including organic food, are also available.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Reception
- Concierge service
- Reception
- Entertainment
- Games room
- Shops in hotel
- Parking
- Nearby parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Children
- Cot
- Bars
- Bar
- Gym and SPA
- Gym
- Services
- Conference centre
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 221 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 5 featured reviews out of 221 TripAdvisor reviews
S
swiftylowrie
uk
17/02/2026
“Fantastic”
Hotel was fantastic central location Everything we needed in the bright spacious modern clean rooms Toiletries Steamer Kettle Coffee Complimentary mini bar replenished every day Breakfast was great too fresh fruits cereals hot breakfast anything you needed We used the terrace bar one evenin… more
G
ginarZ8501YN
01/02/2026
“Great Hotel and Friendly Staff”
My family and I had a great stay at this hotel. The location is excellent and the staff are very nice. I want to thank Junior and Camila who were always nice and attentive towards us at breakfast. They were always kind and helpful whenever we needed anything. Thank you for a great stay.
A
AryanaToronto
Chicago, Illinois
12/11/2025
“Great stay on Gran Via”
Fantastic hotel; clean, convenient, friendly. We loved our two night stay. We had breakfast and lunch at the restaurant next door and found it super easy to move around the city. Finding the hotel was challenging for our taxi. Just remember that Zara is right below the hotel and the entrance is in … more
G
Geeman63
Warringah, Australia
27/10/2025
“Good central Madrid option”
First time staying at this hotel, it is quite minimalistic and on this stay I didn’t use any of the services beside the room product. The location is ideal - right in the heart of central Madrid. Walking distance to all of the major sites. Right on Gran Via. The room was spotless and was well a… more
G
George P
Melbourne, Australia
04/09/2025
“Melia on Gran Via Madrid”
Great location in the heart of Madrid. Friendly, helpful staff, comfortable rooms along with dining inside or on a terrace. Top breakfast and also a roof top bar with music each night.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 56 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 8
Location: 10
Breakfast: 9
Quality/Price: 8
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