Description
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area, a banquet hall, and a vending machine.. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event… more
With a stay at Mercure Madrid Centro, you'll be centrally located in Madrid, just a 3-minute walk from Prado Museum and 10 minutes by foot from Gran Via. This hotel is 0.6 mi (0.9 km) from Puerta del Sol and 0.8 mi (1.2 km) from Plaza Mayor.. Distances are displayed to the nearest 0.1 mile and kilometer. Paseo del Prado - 0.1 km / 0.1 mi Fountain of Neptune - 0.3 km / 0.2 mi Prado Museum - 0.3 km / 0.2 mi Thyssen-Bornemisza National Museum - 0.3 km / 0.2 mi Royal Botanical Garden - 0.3 km / 0.2 mi CaixaForum Madrid - 0.4 km / 0.3 mi Congress of Deputies - 0.4 km / 0.3 mi Plaza de Santa Ana - 0.6 km / 0.4 mi Museo Nacional Centro de Arte Reina Sofía - 0.7 km / 0.4 mi Calle de Alcalá - 0.7 km / 0.5 mi Plaza de Canalejas - 0.8 km / 0.5 mi Gran Via - 0.8 km / 0.5 mi Puerta del Sol - 0.9 km / 0.6 mi Plaza de Cibeles - 1 km / 0.6 mi Preciados Street - 1.1 km / 0.7 mi The preferred airport for Mercure Madrid Centro is Adolfo Suarez Madrid-Barajas Airport (MAD) - 17.5 km / 10.8 mi . Near Puerta del Sol.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Washing machine
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Casino
- Computer room
- Disco / DJ
- Games room
- Karaoke
- Pool table
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Valet parking
- Shuttle transfer
- Transport service
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Free Internet
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Computer room
- Conference centre
- Credit card
- Doctor
- Fax/photocopier
- Hair dryer
- Heated pool
- Housekeeping
- Indoor pool
- Iron
- Ironing equipment
- Library
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Trouser press
- Tumble dryer
- Vending machines
- Wake-up call service
- Water slide
- Children
- Cot
- Kids' TV channels
- Kid´s club
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Vending machines
- Restaurants
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- Restaurant guide
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Children’s pool
- Gym and SPA
- Gym
- Massages
- Spa
- Turkish bath
- Activities
- Golf course
- Mini golf
- Table tennis
- Accessibility
- Disabled access
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1345 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 5 featured reviews out of 1345 TripAdvisor reviews
W
Wakeyjoe
14/03/2026
“Great location and service”
Excellent location, service. Comfortable premier double room with sofa bed and a big balcony (no chairs or table though). Fridge stocked with one off supply of soft drinks and water. Nexpresso machine. Pity it was paper cups and wooden stirrers. Excellent and friendly service, especially from Pedro… more
M
markcU9576YS
Sydney, Australia
06/02/2026
“Good Stay”
Located not far from the city centre and also many attractions such as the Museo National del Prado, and very close to Madrid-Puerta de Atocha train station. This hotel is located very close to many restaurants and shopping venues. The rooms are spacious and our room had a fridge and a safe, also a… more
K
Kévin H
San Diego, California
29/12/2025
“Surpassed expectations”
The location is obviously very good, literally across the street from the Prado museum and walkable to all major sites in the city centre. The staff are exceptionally friendly, professional, and helpful. A genuine level of care you’d expect more from a 5-star Sofitel rather than a 3-4 star like Mer… more
T
Tommy K
Singapore, Singapore
13/12/2025
“Friendly Staff and Good Location - Will Return”
Stayed at the Mercure Madrid Centro for one night as an ALL Plat and was accommodated in a spacious and well-furnished corner "privilege" room. I appreciated the additional amenities, including bedroom slippers, a bathrobe, and a complimentary minibar. The Mercure is well located to many tapas spot… more
G
Gábor Z
Budapest, Hungary
17/02/2026
“Stay for 5 nights”
I stayed 5 nights in the hotel, which provided a good Mercure standard. The hotel is close to the city center next to the Prado Museum, walking distance from the Plaza Mayor. The room was cosy and clean, it had a small terrace. The breakfast was fresh and had a big variety included churros. :) T… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 29 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 8
Location: 10
Breakfast: 8
Quality/Price: 8
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