Description
Mercure Madrid Centro Hotel is in an exceptional location in the center of Madrid, just 5 minutes walk from Prado museum, Thyssen-Bornemisza and Reina Sofia, the Madrid AVE Atocha station is also nearby. It's a 20-minute drive from the airport. This hotel has modern, comfortable and functional rooms with free Wi-Fi. It's ideal to come for work, with 3 meeting rooms and a photocopying service.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Computer room
- Parking
- Nearby parking
- Security-controlled parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Car rental
- Conference centre
- Hair dryer
- Iron
- Luggage storage
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Serviced office
- Vending machines
- Bars
- Bar
- Snack bar
- Restaurants
- Menu for diabetics (on request)
- Restaurant guide
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 1348 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 4 featured reviews out of 1348 TripAdvisor reviews
W
Wakeyjoe
14/03/2026
“Great location and service”
Excellent location, service. Comfortable premier double room with sofa bed and a big balcony (no chairs or table though). Fridge stocked with one off supply of soft drinks and water. Nexpresso machine. Pity it was paper cups and wooden stirrers. Excellent and friendly service, especially from Pedro… more
M
markcU9576YS
Sydney, Australia
06/02/2026
“Good Stay”
Located not far from the city centre and also many attractions such as the Museo National del Prado, and very close to Madrid-Puerta de Atocha train station. This hotel is located very close to many restaurants and shopping venues. The rooms are spacious and our room had a fridge and a safe, also a… more
K
Kévin H
San Diego, California
29/12/2025
“Surpassed expectations”
The location is obviously very good, literally across the street from the Prado museum and walkable to all major sites in the city centre. The staff are exceptionally friendly, professional, and helpful. A genuine level of care you’d expect more from a 5-star Sofitel rather than a 3-4 star like Mer… more
G
Gábor Z
Budapest, Hungary
17/02/2026
“Stay for 5 nights”
I stayed 5 nights in the hotel, which provided a good Mercure standard. The hotel is close to the city center next to the Prado Museum, walking distance from the Plaza Mayor. The room was cosy and clean, it had a small terrace. The breakfast was fresh and had a big variety included churros. :) T… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 29 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 8
Location: 10
Breakfast: 8
Quality/Price: 8
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