Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
Very good
Based on 2195 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 5 featured reviews out of 2195 TripAdvisor reviews
J
Joanne M
Harare
04/05/2026
“NH Paseo del Prado, Madrid”
Excellent hotel and look forward to staying there again. Friendly staff, convenient, excellent breakfast. Have styed at hotel twice previously.
D
davidcanada2026
24/04/2026
“Great location in Madrid.”
The NH Madrid Paseo Del Prado is not only an excellent hotel providing good value compared to the alternatives, but is also in an excellent location in the middle of old Madrid, close to museums, one of the most beautiful urban public parks in the world and easily accessible from everywhere. Bars … more
R
Rahma3496
Abu Dhabi, United Arab Emirates
05/04/2026
“A beautiful stay”
Professional and friendly staff, breakfastwas good, location is incredible, view is beautiful, staff are helpful
A
Anne N
01/04/2026
“Top class hotel well located”
Really enjoyed this hotel. The room was good with plenty of space and a large bathroom. We had a superior room with a view. The view was of the Neptune fountain. Kettle and coffee maker which is a necessity for me. The location was ideal as close to all three art museums and by the Big Bus stop. Re… more
V
Venture761508
29/03/2026
“Amazing trip and hotel”
great place, superb breakfast, excellent staff and location was super
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 16 reviews
Service: 9
Cleanliness: 10
Room: 8
Facilities: 8
Location: 10
Breakfast: 10
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.