Description
Facilities: The resort has a lift and features 324 rooms. The reception desk is open round the clock. Amenities available at the resort include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with dis… more
Location: This hotel is conveniently located beside popular Batu Ferringhi Beach on the northwest coast of Penang International Island (Pulau Pinang) in Malaysia. The island is linked to the mainland by the majestic Penang Bridge and offers an array of attractions that range from sandy beaches and a diverse culture and heritage to fine food and shopping. It is 17 km to Georgetown and 31 km to Penang International Airport.
Meals: Various dining options are available, including a café and a bar. Warm hospitality and a cosy atmosphere await guests in 2 non-smoking restaurants. Catering options include bed and breakfast, half board, full board and all-inclusive. A wide variety of dishes are served at all three main mealtimes.
more
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Washing machine
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Dartboard
- Entertainment
- Games room
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Florist
- Garden
- Hair dryer
- Hair salon / beauty centre
- Iron
- Ironing equipment
- Library
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Postal service
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Kids' board games
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Barbecue / grill
- Breakfast buffet
- High chairs
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Table tennis
- Tennis court
- Water park
- Accessibility
- Entrance with ramp
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 5199 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Penang Island
Showing 5 featured reviews out of 5199 TripAdvisor reviews
C
Camper20179126051
04/04/2026
“All the Best, i Like...”
Duty Manager Mr. T.Kunalan Team Bellman Faizal Shah Rizal Rafli Team Lifeguard Mr. Fauzi Fadly Azfar Azri Shaheel Team Javana Rita Deswita Linda Public Area Kana
W
WorldTravellers021
Devizes, United Kingdom
02/04/2026
“Splendid hotel in lovely beach location.”
We last visited this hotel in 1996 so saw a huge difference as it has recently been completely renovated. It has a superb location on the lovely beach yet close to Night Market, shops and many small restaurants offering a varied selection. You can also, of course, dine in at hotel with great choice… more
W
Wander38659219412
01/04/2026
“Perfect getaway”
Our stay was too perfect i have no complaints!!!! The room and toilet are super clean. Beddings are comfy. Breakfast was marvellous. Location is the best. The landscape and hotel compounds are super well maintained. The staffs are all so friendly and helpful!!! I love everything about our stay. My … more
S
susan p
Felixstowe, United Kingdom
30/03/2026
“Fantastic staff.”
Very warm welcome after a long day of travelling. Shout out to ‘Shah’ who absolutely gave the best welcome to the hotel and made me smile after a very tiring day. Shah is a credit to your team. This was my last stop after a tour of Malaysia, staying in many hotels, and this hotel has the best sta… more
A
aralin
United Kingdom
01/04/2026
“Lovely spacious hotel”
Lovely hotel with a spacious lobby and beach. However, the many water sports rentals like motorboats and jet skis zooming close to the beach belching out fumes was a deterrent to being out on the beach. The tatty shed housing the many water sport items was an eyesore. We arrived tired after our fl… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 10
Room: 8
Facilities: 10
Location: 10
Breakfast: 10
Quality/Price: 10
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.