Description
Facilities: The resort has 5 lifts and features 492 rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The complex h… more
Meals: Dining facilities include a non-smoking restaurant, a café and a bar. Half board can be booked. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dance hall
- Disco / DJ
- Entertainment
- Entertainment for adults
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Table tennis
- Parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Barbecue
- Café
- Car rental
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Indoor pool
- Iron
- Library
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Kids' board games
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Beach bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Barbecue / grill
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- High chairs
- Kids buffet
- Menu for diabetics (on request)
- Restaurant guide
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Diving
- Golf course
- Mini golf
- Snorkelling
- Surfing
- Table tennis
- Tennis court
- Water park
- Accessibility
- Entrance with ramp
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 4692 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 4692 TripAdvisor reviews
E
Ellenhunny
Irvine, California
06/06/2026
“Gorgeous sunsets, excellent service, big rooms!”
We checked into Shangri-La Tanjung Aru at midnight tired from the flight in and ready to get a good night’s rest. The hotel was quiet and eerily empty making me wonder if I had made the wrong decision of booking this hotel based on online pictures. As we walked into the lobby, Jordan at the front d… more
A
AlanFogarty
Hong Kong, China
05/04/2026
“Good for kids.”
I want to extend a huge thank you to the team at the Sunset Bar, especially the trilingual Haniff. Even during the busiest times, they handle the pressure masterfully and provide excellent service. We also truly appreciated the generosity of Yusef and Syzana, who went out of their way to treat us t… more
S
sivajireddy
Subang Jaya, Malaysia
20/02/2026
“Good and worst”
I would like to commend the reception team for their warm and professional approach. The Duty Manager on duty was extremely helpful, attentive, and delivered excellent service. However, I was disappointed with the experience I had with the reservation team. When I called for assistance, they were … more
O
omarfashah72
Kuala Lumpur, Malaysia
25/01/2026
“Great Experience.”
On Saturday afternoon, we checked in at 3:00 p.m. The lobby was extremely busy due to group arrivals. Despite this, Ms. Velinda Ismail, Assistant Guest Service Manager, personally attended to us with a warm smile and great patience. She did her utmost to organize our room, expedite the check-in pro… more
K
K_Guernsey
Guernsey, United Kingdom
16/04/2026
“Great hotel for children”
Great pool, lots of sunbeds available Great breakfast buffet, they have everything Fab games room and Aviela was super friendly and helpful Could not swim in the sea due to crocodiles and jelly fish Very quiet in the evenings
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info