Description
Ideally situated in the heart of the famous Golden Triangle of the city, the excellent business hotel Istana Kuala Lumpur is just a short walk away from some of the most important sites. It features an impressive glass façade and an elegant luxurious interior design. Guests will appreciate the extensive meeting facilities including the Grand Mahkota Ballroom for up to 2,000 guests. Shopping venue… more
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About the deposit
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Additional information
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
Very good
Based on 5442 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Kuala Lumpur
Showing 5 featured reviews out of 5442 TripAdvisor reviews
N
naylih2021
16/08/2021
“Best Quarantine Time!!”
All the staff has been wonderful and friendly. Shahril, Hafiq, dan Dahrin were delightful and made my checkout smoothly and I was the last guest for this hotel. My farewell was grand and I enjoyed my time here
C
celinej1910
15/08/2021
“Hôtel istana”
Best quarantine hotel !!! Spécial thanks to sharil and nazrin they assisted us with much care for check out Food was great thanks to chef prepared our food. Room very spacious and amazing. Everything looks good to be here. A lot of memory that we enjoyed stay here. Thanks Hotel Istana
S
soul_searcher87
14/08/2021
“Best Quarantine Hotel”
Excellent service, friendly staff and helpful from Shahril and Nazri, good food, good accomodation, big room, cold room, beautiful lobby, other quite comfort, good and good. Really recommended to others
S
Shikin_4892
14/08/2021
“Best quarantine hotel”
I enjoy my 14 days quarantine at hotel istana.the room is quite big to stay.Clean, big,and comfy hotel to stay with nice view.food was good.friendly staff especially at reception en shahril and nazrain.
B
Bela0903
14/08/2021
“Hotel Istana is a superb! Amazing 14 day quarantine. 😍😍😍”
👍👍👍 for the service especially Shahril and Nazrain that asisted me checking out process. Check out was goes smoothly. Look so spacious and overall goods. Food was nice thanks too room services that send my food 3 times per day. Thanks Hotel Istana. Make my stay very memorable and enjoyed.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 2 reviews
Service: 8
Cleanliness: 7
Room: 7
Facilities: 6
Location: 10
Breakfast: 8
Quality/Price: 7
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