Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Services include a baggage storage service. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. Additional facilities include … more
Location: The hotel is located in the city centre of Kuala Lumpur, opposite the Times Square Shopping Centre, a one-stop entertainment centre which includes an indoor theme park, retail outlets and an IMAX cinema. It is surrounded by business complexes, major shopping malls and entertainment spots.
Meals: The dining area includes a restaurant and a bar. Half board can be booked. It is also possible to order breakfast. Vegetarian dishes, organic food and vegan food can be prepared on request.
- Other
- Air conditioning
- Additional services
- Laundry Service
- Lift
- Reception
- Porter service
- Reception
- Entertainment
- TV lounge
- Parking
- Nearby parking
- Valet parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Children
- Cot
- Bars
- Bar
- Swimming pools
- Children’s pool
- Outdoor pool
- Gym and SPA
- Gym
- Services
- Conference centre
- Serviced office
- Activities
- Table tennis
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 3185 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Kuala Lumpur
Showing 5 featured reviews out of 3185 TripAdvisor reviews
J
Jack J
05/08/2026
“Fantastic stay, Titu made it truly memorable”
We had an absolutely wonderful stay at Melia Kuala Lumpur! The service was top-notch from start to finish. A special shout out to Titu, who went above and beyond to make our visit truly memorable. He was always friendly and attentive, and his recommendations were spot on. The hotel itself is beauti… more
R
Roving58958893982
04/08/2026
“Home away from home”
We had excellent service. A shout out to Titu who provided excellent service during our stay. We shall surely return.
R
Rieko I
01/08/2026
“Great experience at Level lounge.”
We had a great experience from Titu at the Level lounge every single visit. He’s clearly enjoying his job and deliver great attention to detail service. Very attentive to customer requests he ensures guests are having a relax time in a cozy atmosphere. Well done.
A
Adrian_Maximillian
Croydon, United Kingdom
31/07/2026
“Slice of calm in hectic KL”
A lovely time was had at the Meliá with Amerul and Faizal providing some much needed R&R during breakfast and afternoon snack time. The plan was to stay for the bath (a lovely bath, I might add) but the friendliness and service definitely makes this a wonderful hotel stay.
Y
Yajna S
Mauritius
01/08/2026
“Comfortable Hotel, Rude Encounter”
Melia Hotel is very well located, with easy access to major malls such as Berjaya Times Square, Low Yat Plaza, Sungei Wan, Lot 10, and Pavilion. The property is well maintained and the rooms are clean, which made my stay comfortable. However, staff interactions were disappointing. Restaurant wait… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
3
Low
Based on 1 reviews
Service: 2
Cleanliness: 2
Room: 2
Facilities: 2
Location: 3
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More Info Less Info
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