Oasia Suites Kuala Lumpur

“Great hospitality”

I would like to recognize Linda at Oasia Suites Kuala Lumpur for her outstanding service. She has been incredibly kind, professional, and helpful throughout. Every morning, she ensures I receive my wake-up call for work, always with a warm and pleasant attitude. What stands out most is her patienc… more

I would like to recognize Linda at Oasia Suites Kuala Lumpur for her outstanding service. She has been incredibly kind, professional, and helpful throughout. Every morning, she ensures I receive my wake-up call for work, always with a warm and pleasant attitude. What stands out most is her patience and willingness to help, no matter how many requests I have. She is consistently courteous, never appears irritated, and genuinely makes guests feel valued. Linda is a wonderful representative of the hotel and one of the best staff members I have had the pleasure of meeting. Thank you, Linda, for making my stay so comfortable and enjoyable.

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“Excellent Family Stay”

We had a great family holiday at this hotel. The location is excellent, within walking distance of popular tourist attractions like Petronas Towers, Bukit Bingtang, Jalan Alor etc, but as the hotel is in a side road, it is peaceful and quiet when you return from the bustle of the city. There is als… more

We had a great family holiday at this hotel. The location is excellent, within walking distance of popular tourist attractions like Petronas Towers, Bukit Bingtang, Jalan Alor etc, but as the hotel is in a side road, it is peaceful and quiet when you return from the bustle of the city. There is also a 7/11 in the building next door which is useful. We stayed in a 2 bedroom suite which was perfect for our family of 5. Very clean and comfortable with useful amenities such as a washing machine. It can be hard to find such spacious family rooms for a reasonable price when travelling with 3 kids. Pool area was lovely and well maintained, with excellent city views both day and night. The breakfast was lovely. Various mostly Asian items on the hot buffet (which changed each day), a range of fruit/continental options also available and fresh eggs/omlettes cooked on request. The hotel restaurant also serves some delicious food for lunch and dinner. Finally, all hotel staff that we had interactions with were friendly and professional. Particularly Linda on reception who was very kind and helpful. If we return to KL we would definitely stay here again. The only improvement I would suggest is that the public corridors on the upper floors look a little tired and will need some refurbishment soon.

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“Comfortable family stay”

We had a wonderful family holiday at Oasia Suites KL. On our very first day, Zul greeted us with a warm smile, took care of our heavy luggage, and kindly arranged an early check-in for us. The reception desk staff, Sue and Khairil, were also incredibly friendly, making us feel welcome throughout ou… more

We had a wonderful family holiday at Oasia Suites KL. On our very first day, Zul greeted us with a warm smile, took care of our heavy luggage, and kindly arranged an early check-in for us. The reception desk staff, Sue and Khairil, were also incredibly friendly, making us feel welcome throughout our stay. Later on, Linda was so sweet. she gave us a fresh mango to enjoy and generously offered a late checkout, which we unfortunately had to decline. While the overall service can feel a bit overly casual at times rather than standard professional hotel service, the individual staff members were lovely. The suite itself was spacious, perfectly clean, and offered excellent value for money. It featured great amenities like an in-room washing machine, iron, and ironing board, which were incredibly convenient for a family. We loved the peaceful, quiet atmosphere of the property, and our room even came with a fantastic view of the Menara KL Tower right from the back. Location-wise, the hotel sits at the far end of the area, which keeps the noise level wonderfully quiet and away from the hustle. Despite being tucked away, it is still within easy walking distance to both the Menara KL Tower and the Bukit Nenas station, making it very convenient to get around. We also appreciated the excellent housekeeping team, who always cleaned up the room beautifully while we were out exploring.

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“Good location but poor service”

The location is convenient, but several problems affected my stay. The air conditioning in Room 1 and Room 2 was not working well, and some power sockets were not functioning. Parking required payment upon exit, yet no one informed me in advance. When I reported this to reception, they said I shoul… more

The location is convenient, but several problems affected my stay. The air conditioning in Room 1 and Room 2 was not working well, and some power sockets were not functioning. Parking required payment upon exit, yet no one informed me in advance. When I reported this to reception, they said I should have notified them before exiting, which was too late. Clear communication and better service are needed.

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