Description
Facilities: The hotel has 6 lifts and features 662 rooms, including 120 single rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of … more
Location: Kuala Lumpur is Malaysia's principal international arrival gateway and a central hub for bus, train or taxi travel. This newly renovated, award-winning hotel enjoys a superb location in the heart of the city and nestles amidst lush gardens. It is just 5 minutes from the business and shopping districts and 45 minutes from the international airport.
Meals: Dining facilities include a restaurant, a café, a bar and a pub. A delicious breakfast guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte, or a set menu. Gluten-free meals and children's meals can be prepared on request. The show cooking is a particularly special attraction.
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Computer room
- Dance hall
- Entertainment
- Pool table
- Shops in hotel
- Theatre
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Florist
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Postal service
- Private check-in / check-out
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Stores
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Kids' pool
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Outdoor pool
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Kids buffet
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Tennis court
- Accessibility
- Entrance with ramp
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 9648 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 9648 TripAdvisor reviews
S
Scenic01748817732
11/07/2026
“Excellent stay”
Had a wonderful stay. Always preferred to stay in this hotel. The Horizon Club Lounge staff - Ina, Mohd Syah, Feez, Syakir, Thela, were extremely friendly and helpful!
C
Curious40791669605
11/07/2026
“Top notch service”
My family’s favourite hotel in Kuala Lumpur. Excellent ambience, service, and friendliest staff, especially the crew at the Horizon Club (Thela, Ina, Mohd Shah, Feez and Syakir)
N
Navtej88
Singapore, Singapore
11/07/2026
“A Delightful Experience in Shangrilla”
Outstanding service at the Horizon Club Lounge. Staff are most attentive and food offering is top notch. I must especially mention the wide selection of quality wines & spirits during happy hours. There are two staff who attended to us during breakfast time who deserve mention - Ms Ina and Mohd Sy… more
V
viviantan888
Banff, Canada
09/07/2026
“High Tea at Shangri-la”
We had an afternoon tea at the Hotel Lounge witnessing the launching of the moon cake festival and Rizman Ruzaini fashion show. It was a fun afternoon.
C
Compass61604063352
11/07/2026
“Thank you, Mr.Iwan, doorman of Shangri-La”
I'd like to honest here. The room condition is just okay because it's old but maintained okay. The general service is good because it's Shangri-La and nothing surprising. But, I must say the doorman, IWAN really made my stays amazing with his amazing professionalism and kindness, he made my minutes… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 1 reviews
Service: 9
Cleanliness: 10
Room: 8
Facilities: 8
Location: 8
Quality/Price: 8
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