Description
Facilities: The hotel has 6 lifts and features 662 rooms, including 120 single rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of … more
Location: Kuala Lumpur is Malaysia's principal international arrival gateway and a central hub for bus, train or taxi travel. This newly renovated, award-winning hotel enjoys a superb location in the heart of the city and nestles amidst lush gardens. It is just 5 minutes from the business and shopping districts and 45 minutes from the international airport.
Meals: Dining facilities include a restaurant, a café, a bar and a pub. A delicious breakfast guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte, or a set menu. Gluten-free meals and children's meals can be prepared on request. The show cooking is a particularly special attraction.
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Computer room
- Dance hall
- Entertainment
- Pool table
- Shops in hotel
- Theatre
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Florist
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Postal service
- Private check-in / check-out
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Stores
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Kids' pool
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Outdoor pool
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Kids buffet
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Tennis court
- Accessibility
- Entrance with ramp
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 9723 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 9723 TripAdvisor reviews
W
walid a
14/08/2026
“Keep up the good job”
Jenna& Sarimah Jenna vip therapist Sarimah professional receptionist Overall hi standard
H
Huma M
13/08/2026
“90 mins massage”
Bibieyana was wonderful. Shafika gave me a stunning massage and was so professional. Shout out to Syazwan who was so welcoming at the reception.
F
Freedom00825925145
10/08/2026
“Absolutely amazing staff”
Our time at Shang-ri-La was simply amazing, everything as per usual was all executed with such ease and efficiency. We chose to have a wedding here for the second time for a reason. Special mention goes to Aiman our butler who tirelessly worked so hard to accommodate our needs. He was very kind a… more
2
24BecS
United Kingdom
08/08/2026
“Perfect hotel in the heat of KL”
We finished our three-week trip to Malaysia with a stay in a suite at the Shangri-La Kuala Lumpur, and it was a wonderful way to end the holiday. The suite was spacious and beautifully presented, and our children loved the tent bed that had been set up for them. Breakfast was extensive and exceptio… more
S
Seaside11518499492
08/08/2026
“Relaxed and Relaxed”
Everything is up to standard. Had a very enjoyable session as a family.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 1 reviews
Service: 9
Cleanliness: 10
Room: 8
Facilities: 8
Location: 8
Quality/Price: 8
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