Description
Facilities: The hotel has 6 lifts and features 662 rooms, including 120 single rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of … more
Location: Kuala Lumpur is Malaysia's principal international arrival gateway and a central hub for bus, train or taxi travel. This newly renovated, award-winning hotel enjoys a superb location in the heart of the city and nestles amidst lush gardens. It is just 5 minutes from the business and shopping districts and 45 minutes from the international airport.
Meals: Dining facilities include a restaurant, a café, a bar and a pub. A delicious breakfast guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte, or a set menu. Gluten-free meals and children's meals can be prepared on request. The show cooking is a particularly special attraction.
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Computer room
- Dance hall
- Entertainment
- Pool table
- Shops in hotel
- Theatre
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Fireplace
- Florist
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Postal service
- Private check-in / check-out
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Stores
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Kids' pool
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Outdoor pool
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Kids buffet
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Tennis court
- Accessibility
- Entrance with ramp
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 9434 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 9434 TripAdvisor reviews
U
Ufck M
19/04/2026
“Lunch at Shang Palace”
Dine in during lunch hour at Shang Palace during 19 Apr . We was served by Alice. She gave us a great hospitality and service. Will definetely come back again.
E
Escape49607250263
18/04/2026
“Excellent stay”
Had a wonderful stay at Shangri-La Kuala Lumpur. The hotel was beautiful, clean, and very comfortable. The service was excellent, and the staff were friendly and welcoming. Special thanks to staff Ina for her warm hospitality and outstanding service. She was very attentive, professional, and made … more
R
Road55869202802
17/04/2026
“Amazing experience”
shang palace - Alice and Alex and yvonne amazing service and food
C
Companion12164152247
17/04/2026
“Great friends diner”
Thank you to Alice, yvonne and Alex for the great service and food! Had a pleasant time here
G
gillianl560
18/04/2026
“Welcoming stay”
We stayed at Shangri-La KL for 2 nights to attend a wedding. Overall, the hotel was well maintained and luxurious. We took a suite and really loved our room. The service was impeccable and the staff in the hotel were excellent. Special mention to Ina at Horizon Club lounge who was attentive and pro… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 1 reviews
Service: 9
Cleanliness: 10
Room: 8
Facilities: 8
Location: 8
Quality/Price: 8
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