The Pearl Kuala Lumpur

“Comfortable, updated and family friendly hotel!”

Our small family recently had the pleasure of staying at this hotel for one night, and it was a fantastic experience. The room is modern, clean, and very comfortable, with thoughtful touches that made our stay feel special. The staff was friendly and accommodating, and the hotel itself has a freshe… more

Our small family recently had the pleasure of staying at this hotel for one night, and it was a fantastic experience. The room is modern, clean, and very comfortable, with thoughtful touches that made our stay feel special. The staff was friendly and accommodating, and the hotel itself has a fresher, stylish feel. The location in the city was convenient, and we had a great night's rest. I would definitely recommend it to anyone looking for a comfortable and updated place to stay!

less

“Nice staycation”

Spacious room and clean,strategic location..also good service too,their staff very friendly & helpfull.. really enjoy my staycation here.. surely will come again when I'm in kl..too many changing here when last 2year I'm coming here..keep it up..

“24 day stay at The Pearl”

The Pearl was ideally located for my personal purpose and the atmosphere on the upper floors of the rooms was generally quiet. Liked the spaciousness of the Deluxe King room. The Mall below was not short of cafes and restaurants and even housed a grocery store, Jaya Grocers. There was a Money Excha… more

The Pearl was ideally located for my personal purpose and the atmosphere on the upper floors of the rooms was generally quiet. Liked the spaciousness of the Deluxe King room. The Mall below was not short of cafes and restaurants and even housed a grocery store, Jaya Grocers. There was a Money Exchange on the G floor which was very convenient. To top it off, a tailor and a locksmith/luggage repair was also available should you find yourself in need of their services. We used a laundromat outside the hotel and was within walking distance (5-7 min walk) from it. If you don’t mind the heat and humidity, there were also coffee shops offering cheaper meals on the same block of the laundromat. You could put your laundry in and walk next door to the coffee shop and have your breakfast or lunch. However, everything was great EXCEPT for three areas which I felt needed improvement. Firstly, the Buffet Breakfast could do better by making sure that their food was maintained at the correct temperature. I had found that a single tea light below each metal platter holding the different dishes was certainly not going to keep the food constantly warm. Secondly, the Housekeeping “boys” could be better trained because they had left items that they ought to have been taken away when they finished cleaning the rooms like the changed pillow cases (stuffed on top of the TV 😄 and on another day, under the clean bed linen 🤷🏻‍♀️) Their spray bottle of fabric freshener was also left behind on the counter. It’s little things like that which will give the hotel Housekeeping Dept a report of unprofessionalism. And lastly, the “No Smoking” policy should be enforced. Someone was smoking for sure as our room was getting the smell of cigarette smoke through the AC ventilation. Being a non- smoker, it really spoiled my stay at The Pearl. It was nauseating and very unpleasant. If not for these three areas, my husband and I certainly enjoyed The Pearl and would return when we next visit family again.

less