Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Services include a baggage storage service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Everyday necessities can be pur… more
Meals: The dining area includes a restaurant and a bar. A fortifying breakfast is served daily.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- 24-hour gym
- Banquet and event room
- Breakfast in bed
- Café
- Catering service
- Coffee machine
- Conference centre
- Doctor
- Dry cleaning service
- Fan
- Fax/photocopier
- Hair dryer
- Housekeeping
- Iron
- Ironing equipment
- Ironing service
- Laundry
- Luggage storage
- Meeting room
- Postal service
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Cocktail lounge
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Rooms for events / banquets
- Gym and SPA
- Gym
- Massages
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Lift with braille
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 823 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Tijuana
Showing 5 featured reviews out of 823 TripAdvisor reviews
B
BobMillington1
29/05/2026
“Best Hotel in Tijuana”
Best hotel I’ve found in Tijuana. Wey clean and friendly staff. Was staying at Lucerna, now only at Hyatt place. The Hyatt is so much cleaner and nicer.
R
Rachel B
13/05/2026
“Knocked it out of the park!”
Our stay was such a positive one! We enjoyed the staff/restaurant so much, we were sad to leave. Fantastic stay and would definitely stay again!
B
Brandonsmith
Lakewood, California
17/04/2026
“Exactly What Our Family Needed — Quiet, Comfortable, and Welcoming”
We stayed here for one night with our two young daughters after having a pretty underwhelming experience at another well-known hotel nearby, and the difference was immediate. From the moment we arrived, Andrea at the front desk set the tone. She was warm, accommodating, and spoke excellent English… more
M
Morgan H
29/05/2026
“Mostly great but annoying banging at night”
Hotel was nice, food was great, staff was great but there is banging and drill noises every single night like clock work. Almost like someone is above our room hammering on stuff and using power tools. I can’t even agree that it’s the construction across the street cause they are out there all day … more
S
Sonja I
Wellington, New Zealand
15/05/2026
“Good stay”
Room was clean, quiet and had everything I needed. I didn't eat much but what I did tasted nice. The staff were all friendly
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info