Description
We are an eco-friendly 4-star hotel, we are surrounded by extensive tropical gardens at the entrance of the National Park of Palenque, in the extraordinary heart of the Lacandon jungle. From here you can enjoy the warm atmosphere of the rainforest, as this has been designed to cause the least environmental impact, combining comfort, hygiene and tranquility offered by the flora and fauna of this r… more
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Parking
- Parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Garden
- Hair dryer
- Luggage storage
- Medical service
- Meeting room
- Picnic area
- Room service
- Safe
- Sale of tickets
- Serviced office
- Terrace
- Tumble dryer
- Bars
- Bar
- Restaurants
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Outdoor pool
- Gym and SPA
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 1250 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Palenque
Showing 5 featured reviews out of 1250 TripAdvisor reviews
R
Rolandas D
15/03/2026
“Hope to return again”
Amazing view,nice food in restourant
A
Asta R
15/03/2026
“nice cozy hotel in the jungle”
the staff was great, food was delicious and well prepared.
S
Seaside62564362217
05/02/2026
“A beautiful garden with a swimming pool and a peaceful atmosphere. The hotel is located slightly outside the city, makin”
A very cozy place to relax. A beautiful garden with a swimming pool — a true oasis of peace. The hotel is located slightly outside the city, so it’s quiet and you can enjoy the silence and nature. Ideal for escaping the city hustle and bustle.
G
Gintaras V
05/02/2026
“Beautiful, for me 5stars”
The hotel surprised me a lot. Especially its location. The rooms are great, the interior is impressive. I am impressed.
O
Olga K
05/02/2026
“nice stay”
Peaceful, surrounded by nature, very atmospheric. Simple comfort, unforgettable experience. Perfect for disconnecting.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 1 reviews
Service: 7
Cleanliness: 7
Room: 10
Facilities: 8
Location: 10
Quality/Price: 7
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