Description
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This Mediterranean hotel also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.. Featured amenities include a business center, a 24-hour front desk, and lugg… more
Located in Palenque, Hotel Villa Mercedes Palenque is in a national park, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This family-friendly hotel is 2.5 mi (4 km) from Palenque Archaeological Zone and 3.2 mi (5.1 km) from El Panchán.. Distances are displayed to the nearest 0.1 mile and kilometer. Palenque National Park - 1.5 km / 1 mi Museo de Sitio Palenque - 3.5 km / 2.2 mi Palenque Archaeological Zone - 4 km / 2.5 mi El Panchán - 4.2 km / 2.6 mi Museo Del Textil - 5.1 km / 3.2 mi Cascadas de Roberto Barrios - 32 km / 19.9 mi The preferred airport for Hotel Villa Mercedes Palenque is Palenque, Chiapas (PQM-Palenque Intl.) - 6.4 km / 4 mi . Near Museo de Sitio Palenque.
Enjoy Mexican cuisine at La Foresta, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Porter service
- Entertainment
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Shuttle transfer
- Airport transfer
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Credit card
- Currency exchange
- Doctor
- Garden
- Hair dryer
- Heated pool
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Year-round outdoor pool
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Adults-only outdoor pool
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Massages
- Spa
- Turkish bath
- Activities
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible lobby
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
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Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 824 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Palenque
Showing 5 featured reviews out of 824 TripAdvisor reviews
K
Karen V
18/08/2025
“Unique hotel within walking distance from Palenque pyramids”
This hotel is within walking distance of the archaeological zone of Palenque. It offers a swimming pool, a gym, and the ancient experience of a temazcal. Surrounded by nature, you can wander freely and feel far from a typical hotel stay. At the same time, the rooms are equipped with air conditionin… more
3
344gandim
Chicago, Illinois
01/12/2024
“Family trip”
The service was exceptional from the reception desk to all of the wait staff. They were very informative and genuinely vested in making sure my family and I had a memorable and safe experience. The rooms and overall hotel grounds were very clean.
B
beijingduck
London, United Kingdom
31/01/2026
“Relaxing and green”
This hotel is located halfway between Palenque town and the famous ruins. The quiet and comfortable rooms are situated in thatched bungalows in beautifully landscaped gardens. There is a nice swimming pool. The wifi signal is sometimes problematic. The food in the restaurant is acceptable. A r… more
R
Ramadama
New Providence, New Jersey
07/11/2025
“Nice pool”
This was a nice comfortable hotel. The whole resort was very clean Everything worked in the room including the shower. The bed was very comfortable. The room was a little vintage but well maintained. It may even add a little charm to the resort. The pool is large and very clean.
G
GrandTour23442100112
17/03/2025
“Great location but poor service and dirty rooms”
The location and hotels grounds are great. But the rooms were dirty. There were black smudges all over our sheets and the blankets had yellow stains all over them. We reserved a king sized room through hopper and they wouldn’t honor that at the hotel. They claimed that hopper had the description w… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 1 reviews
Service: 8
Cleanliness: 9
Room: 8
Facilities: 8
Location: 9
Breakfast: 10
Quality/Price: 8
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