Hotel Helvérica

“Upgraded, comfortable, previous issues fixed.”

We hadn't read previous reviewers comments before booking to stay, which is a good thing as might have been put off. We had a great stay here. Rooms are attractive and well-furnished. The ones with a terrace are preferable, as noted previously due to the wonderful light quality. The issue of n… more

We hadn't read previous reviewers comments before booking to stay, which is a good thing as might have been put off. We had a great stay here. Rooms are attractive and well-furnished. The ones with a terrace are preferable, as noted previously due to the wonderful light quality. The issue of noise is much improved - we are sensitive to nighttime street/bar noise as so many hotel guests are, but found that, while the noise carries on late from the street, keeping terrace doors shut was sufficient to block it out. Hot water etc no problem. Wifi and TV worked well. And, the restaurant on the main floor was a delight. We would go back here anytime.

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“First time in San cristobal de las casas”

The hotel is in the good location and clean good price and little noise because is next to a bar and they need to be more focus in the costumer needs the toilet paper was over repeatedly and we call and take time for them to fix the problem

“Nice hotel, but a few downsides”

Excellent location just a few steps away from the main square. Friendly staff (don’t speak much English though). Modern and clean rooms. Probably the best facilities on our entire trip. The major downfalls for us (and the reason for just 3 stars) were 1) Really unreliable wifi. One morning wifi was… more

Excellent location just a few steps away from the main square. Friendly staff (don’t speak much English though). Modern and clean rooms. Probably the best facilities on our entire trip. The major downfalls for us (and the reason for just 3 stars) were 1) Really unreliable wifi. One morning wifi was out for selveral hours 2) One morning we h ad no electricity or running water. The staff fixed it as quickly as they could - but I still think this should not be an issue in 2021 3) Noise from bars and cafés half the night

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“Noise and spotty hot water and wifi”

We stayed here two days. The hotel is next to a bar that plays very very loud music almost all night. It was a little difficult to sleep. There was spotty hot water. There is Wi-Fi but it comes and goes. There is a restaurant but it was never open. I believe that there was only one other guest in t… more

We stayed here two days. The hotel is next to a bar that plays very very loud music almost all night. It was a little difficult to sleep. There was spotty hot water. There is Wi-Fi but it comes and goes. There is a restaurant but it was never open. I believe that there was only one other guest in the hotel and we were there during Thanksgiving week. Apart from the loud music all night, and the spotty hot water, and the spotty Wi-Fi the hotel was clean and modern and centrally located. I would not suggest staying here.

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