Hotel Avandaro Golf And Spa

“Weekend excursion to Valle de Bravo”

Great restaurant buffet overlooking their pool area and golf course. Camareros were very attentive for a self serve buffet. Very helpful getting drinks and quick to clear your table settings so that we could make another trip to the dessert table. We liked the area so much that we inquired about … more

Great restaurant buffet overlooking their pool area and golf course. Camareros were very attentive for a self serve buffet. Very helpful getting drinks and quick to clear your table settings so that we could make another trip to the dessert table. We liked the area so much that we inquired about the hotel rooms. The rooms were great but if you have several guests then they had houses as options for rent too.

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“Incredible grounds with spectacular pool”

The property is unreal. We spent the day exploring the grounds and had lunch. The service is slow but relaxed. The food is very delicious. Highly recommend this property for anyone looking for a quick get away from Mexico City as it is a quick trip from the city

“Very tranquel, nice weekday trip!”

I really enjoyed my stay w/Mina (my Dog) at the really a compound, Hotel Arandaro. It is a pretty big facility, and apparently has been there for 65 years. Mariano one of the Managers caught me walking and getting lost the first morning and stopped to introduce himself and his coworker. Very nice … more

I really enjoyed my stay w/Mina (my Dog) at the really a compound, Hotel Arandaro. It is a pretty big facility, and apparently has been there for 65 years. Mariano one of the Managers caught me walking and getting lost the first morning and stopped to introduce himself and his coworker. Very nice guys, and did speak English. And walked me down to their pavilion really, that houses the office w/plenty of computer docks and plugs to work all day and night if you want. The restaurant/bar is all wood and very nice. Food is good as well. I saw a pool table but didn't want to lose any money etc.. They have a nice terraced area down to a nice pool, tennis courts, and golf course. If you want to have a nice away from it all location, then this will fit the bill. The employees are all very low key about your presence if you want. The room (#168) was very comfortable. Comfortable beds, nice private terrace, and spacious bathroom, and carport for your car. Just remember that it does take actual manual labor at times to maintain the gardens etc...so if you hear swishing, and cutting sounds every so often, hey, the place looks beautiful. That's why! My dog Mina is a very easy going dog, so that always helps, but they really do cater to dogs. Be sure to discuss "the day rate" on your pet. I didn't see it noted on the website, and said something about that. The bill didn't reflect a charge, so that was cool. It's about a 30 minute drive into Centro of Valle de Bravo, which you should at least touch base with for an afternoon. I/we've been visiting here over a number of years, so just know that the weekdays Mon-Fri are very different in energy wise on the street than the weekends. Many, many Mexico City "weekenders" arrive, and you will know it. You read it here first. To me, it's like a Mexican Lake Tahoe, w/o the Gamblers or Downhill Skiers!

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“Disappointing Stay Despite High Expectations”

As a parent traveling with young children, I chose Hotel Avandaro for our family vacation because I anticipated exceptional service and facilities, reflective of its reputation and pricing. Unfortunately, our experience has fallen far short of these expectations, which motivates me to share our exp… more

As a parent traveling with young children, I chose Hotel Avandaro for our family vacation because I anticipated exceptional service and facilities, reflective of its reputation and pricing. Unfortunately, our experience has fallen far short of these expectations, which motivates me to share our experience for the benefit of future guests and, hopefully, for the improvement of the hotel. From the start, our stay was marked by a series of failures in service and amenities. Upon arrival, we were greeted with an inoperative room phone, a lack of internet connectivity, and a lack of hot water. Additionally, an extra bed we had requested was not prepared, setting a disappointing tone for our visit. A simple poolside lunch order took excessively long to arrive the next day, leaving my children hungry and frustrated. This delay in service was not an isolated incident; room service repeatedly failed to deliver on time. On one occasion, a basic order of yogurt and fruit for our dinner took an astonishing 90 minutes to arrive, long after my children had gone to sleep hungry, despite an initial estimate of 45 minutes. Additionally, the hotel's decision to distribute chocolates at 10 p.m., though well-intentioned, was ill-timed for a family with young children already asleep. This interruption was the last thing we needed after a day of continuous disappointments in service. I understand that occasional lapses in service can occur. However, when choosing a hotel of Hotel Avandaro's caliber and price, one expects these occurrences to be exceptions, not the norm. I must say that what was offered was far from premium service, and my expectations of a high-quality experience were not met at all. I express my dissatisfaction in the hope that Hotel Avandaro will address these issues to meet the expectations of future guests seeking a premium experience. I sincerely hope this feedback is received in the spirit of constructive criticism to improve the experience for all guests. Despite these challenges, we found aspects of the hotel and its setting enjoyable, but unfortunately, they were overshadowed by the mentioned issues.

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