Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include complimentary wired internet acces… more
With a stay at Hyatt Regency Mexico City in Mexico City (Polanco), you'll be a 5-minute walk from Parque Zoologico de Chapultepec and 8 minutes by foot from Paseo de la Reforma. This family-friendly hotel is 0.3 mi (0.5 km) from Auditorio Nacional and 0.5 mi (0.8 km) from Chapultepec Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Parque Zoologico de Chapultepec - 0.4 km / 0.2 mi Campo Deportivo Militar Marte - 0.4 km / 0.3 mi Auditorio Nacional - 0.5 km / 0.3 mi Lincoln Park - 0.5 km / 0.3 mi Avenida Presidente Masaryk - 0.6 km / 0.3 mi Paseo de la Reforma - 0.6 km / 0.4 mi Chapultepec Park - 0.8 km / 0.5 mi Spanish Consulate General - 1 km / 0.6 mi National Museum of Anthropology - 1.3 km / 0.8 mi Chapultepec Castle - 1.8 km / 1.1 mi Monumento a los Ninos Heroes - 1.8 km / 1.1 mi Hospital Español - 1.9 km / 1.2 mi Torre Mayor - 2.1 km / 1.3 mi Antara Polanco - 2.1 km / 1.3 mi Papalote Museo del Nino - 2.2 km / 1.3 mi The nearest airports are: Benito Juarez International Airport (MEX) - 17.6 km / 11 mi Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 45.4 km / 28.2 mi Toluca, Estado de Mexico (TLC-Toluca Intl.) - 54.4 km / 33.8 mi The preferred airport for Hyatt Regency Mexico City is Benito Juarez International Airport (MEX). . Near Parque Zoologico de Chapultepec.
Enjoy Latin American cuisine at RULFO, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Consoles and video games
- Games room
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- 24-hour gym
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Swimming pools
- Children’s playground
- Full SPA circuit
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Golf course within 3 km
- Mini golf
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible lobby
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 3772 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Mexico City
Showing 5 featured reviews out of 3772 TripAdvisor reviews
S
susan c
Los Angeles, California
28/06/2026
“Great stay!”
Excellent stay. Wonderful staff. Amazing breakfast. Location perfect. We had a lovely stay, staff was so accommodating and friendly. Rooms were super clean. The coffee both in the room and at breakfast was excellent .
K
kc_dude
Dallas, Texas
22/06/2026
“Great hotel Great location”
Wonderful staff all around. Great elite recognition. The breakfast spread is vast and delicious. Service is top notch. Suite was large and great views. The location is in nice affluent area and close to parks, museums and shopping. The Regency Club lounge is also very nice with great staff and good… more
V
victor1970
Allentown, Pennsylvania
08/06/2026
“Excellent”
Excellent in everything. The hotel served beyond expectations. I recommend everyone to book. The room cleanliness, food & service were touch of class
M
Maria Jose V
Minneapolis, Minnesota
03/06/2026
“Wonderful stay made extra special by the people”
**Wonderful stay with exceptional service** We had a wonderful stay, but the team is what truly made the experience stand out. Fernanda and Mariana at check-in were so friendly, welcoming, and helpful with all of our questions. They made our arrival feel easy and warm, and we especially appreciat… more
O
OldGreenwich
Greenwich, CT
29/06/2026
“Nice hotel, ATM gives counterfeit $”
Great location, very clean and friendly staff. Loved it until I used the ATM in the hotel and received counterfeit bills. Merchants alerted us when we tried to spend the money. We went to the hotel consierge, manager and security and was told that they could do nothing and to contact HSBC Bank. We… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 2 reviews
Service: 8
Cleanliness: 9
Room: 9
Facilities: 9
Location: 10
Quality/Price: 9
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