Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include complimentary wired internet acces… more
With a stay at Hyatt Regency Mexico City in Mexico City (Polanco), you'll be a 5-minute walk from Parque Zoologico de Chapultepec and 8 minutes by foot from Paseo de la Reforma. This family-friendly hotel is 0.3 mi (0.5 km) from Auditorio Nacional and 0.5 mi (0.8 km) from Chapultepec Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Parque Zoologico de Chapultepec - 0.4 km / 0.2 mi Campo Deportivo Militar Marte - 0.4 km / 0.3 mi Auditorio Nacional - 0.5 km / 0.3 mi Lincoln Park - 0.5 km / 0.3 mi Avenida Presidente Masaryk - 0.6 km / 0.3 mi Paseo de la Reforma - 0.6 km / 0.4 mi Chapultepec Park - 0.8 km / 0.5 mi Spanish Consulate General - 1 km / 0.6 mi National Museum of Anthropology - 1.3 km / 0.8 mi Chapultepec Castle - 1.8 km / 1.1 mi Monumento a los Ninos Heroes - 1.8 km / 1.1 mi Hospital Español - 1.9 km / 1.2 mi Torre Mayor - 2.1 km / 1.3 mi Antara Polanco - 2.1 km / 1.3 mi Papalote Museo del Nino - 2.2 km / 1.3 mi The nearest airports are: Benito Juarez International Airport (MEX) - 17.6 km / 11 mi Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 45.4 km / 28.2 mi Toluca, Estado de Mexico (TLC-Toluca Intl.) - 54.4 km / 33.8 mi The preferred airport for Hyatt Regency Mexico City is Benito Juarez International Airport (MEX). . Near Parque Zoologico de Chapultepec.
Enjoy Latin American cuisine at RULFO, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Consoles and video games
- Games room
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Swimming pools
- Children’s playground
- Full SPA circuit
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Golf course within 3 km
- Mini golf
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible lobby
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 3758 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Mexico City
Showing 5 featured reviews out of 3758 TripAdvisor reviews
M
mars7227
14/04/2026
“Top Notch”
One of the best hotel experiences. Via Amex Platinum and their Hotel Collection, you will receive and Hyatt will honor an early check-in, late check-out, free breakfast, and $100 to spend at the hotel. I had a stomach virus on the last day and the late check-out saved me! I am very grateful beca… more
C
chipatch
Chicago, Illinois
07/04/2026
“Excellent Hotel in Polanco”
Was pleasantly surprised by this hotel. I was expecting it to be good, but it was surprisingly good. The rooms are modern and clean and in excellent condition. I really appreciated the sophisticated lighting system (although it can take a little trial and error to figure it out). Housekeeping durin… more
K
Kevin C
05/04/2026
“A High-Rise Gem in the Heart of CDMX”
My recent stay at the Hyatt Regency Mexico City was a masterclass in how a top-tier hotel handles the logistical complexities of a multi-part reservation. While there were some minor bumps along the way, the property’s strengths—and its people—far outweighed the hiccups. Location & Facilities The … more
N
Neme A
04/04/2026
“Mexico City-a Worthwile Destination”
Luxury hotel with excellent amenities . Food excellent, concierge most helpful in securing reservations around the city, many cultural sites to visit, a city worth visiting several times.
6
682vikasp
21/04/2026
“Great location and business hotel”
I thought the Polanco area was good and this hotel is centrally located. Not sure if it's better or worse at this level than the others, but it was definitely cheaper than the JW Marriott, but I didn't see that much of a difference from prior experiences.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 2 reviews
Service: 8
Cleanliness: 9
Room: 9
Facilities: 9
Location: 10
Quality/Price: 9
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