Description
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and a sauna. This hotel also features wireless internet access (surcharge), concierge services, and gift shops/newsstands.. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event faci… more
With a stay at Sheraton Mexico City Maria Isabel Hotel, you'll be centrally located in Mexico City, steps from U.S. Embassy and within a 5-minute walk of Angel of Independence Monument. This hotel is 0.4 mi (0.6 km) from British Embassy and 0.4 mi (0.7 km) from Diana the Huntress Fountain.. Distances are displayed to the nearest 0.1 mile and kilometer. U.S. Embassy - 0.1 km / 0.1 mi Paseo de la Reforma - 0.2 km / 0.1 mi Angel of Independence Monument - 0.3 km / 0.2 mi British Embassy - 0.4 km / 0.2 mi Reforma 222 - 0.6 km / 0.4 mi Diana the Huntress Fountain - 0.7 km / 0.4 mi Cuauhtemoc Monument - 0.9 km / 0.5 mi Cibeles Fountain - 1.1 km / 0.7 mi Torre Mayor - 1.1 km / 0.7 mi Senate of the Republic - 1.2 km / 0.8 mi Museo de Cera - 1.3 km / 0.8 mi Chapultepec Park - 1.6 km / 1 mi Monumento a los Ninos Heroes - 1.6 km / 1 mi Monument to the Revolution - 1.8 km / 1.1 mi Spain Park - 1.8 km / 1.1 mi The nearest airports are: Benito Juarez International Airport (MEX) - 14.7 km / 9.1 mi Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 42.4 km / 26.3 mi Toluca, Estado de Mexico (TLC-Toluca Intl.) - 58.4 km / 36.3 mi The preferred airport for Sheraton Mexico City Maria Isabel Hotel is Benito Juarez International Airport (MEX). . Near Angel of Independence Monument.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Disco / DJ
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Means of communication with the center
- Airport shuttle service
- Pets
- Pets allowed
- Smoking
- Smoking area
- Wi-Fi
- Pay-per-use WiFi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Credit card
- Currency exchange
- Dry cleaning service
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated outdoor pool
- Heated pool
- Housekeeping
- Indoor pool
- Iron
- Ironing equipment
- Laundry
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Postal service
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Stores
- Sun terrace
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Year-round outdoor pool
- Children
- Babysitting service
- Childcare
- Cot
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Golf course
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible lobby
- Wheelchair-accessible room
- Languages
- English
- German
- Spanish
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Our receptionists are multilingual
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 2615 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Mexico City
Showing 5 featured reviews out of 2615 TripAdvisor reviews
K
kalapanagovindji
Frisco, Texas
29/04/2026
“Great service”
Concierge- Oscar was very good advising us what to do and helped us purchase tickets online as the language was in Spanish. Efren on the 18th floor gave us great service in the concierge lounge.
E
Esteban A
25/04/2026
“Sheraton Hotel”
I stayed at the Sheraton for a business trip and it has been nothing but perfect. The rooms are great, great staff and the 18th floor is a hidden gem. The servers to look for are Jose, Mariam, and Fidel! They are always in a good mood, willing to help and very attentive. Great staff and hospitality… more
R
Richard F
23/04/2026
“Great. I would come back.”
As a titanium elite member they go beyond to ensure my stay is great. Just that upgrading is always an uphill battle but I see this is the norm in any Latin American country versus the USA it is a lot easier to use your upgrades. I appreciate Carlos, Jose, Ifren and Marian who were very attentive a… more
L
LaCoby P
20/04/2026
“5-Star Review: Executive Lounge – Sheraton Santa Maria Isabel”
I want to take a moment to express my sincere appreciation for the exceptional team at the Executive Lounge. Over the course of five days, with multiple visits each day, we were consistently met with genuine warmth, professionalism, and a sense of comfort that made the experience feel like home. E… more
M
Marcea W
20/04/2026
“Great location, great service, wonderful security.”
Such a wonderful visit, would like to highlight the breakfast team in the morning to include Carlos, Ihren and Marian, as well as an afternoon staff, which is Fidel and others. Thank you for a wonderful visit.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 2 reviews
Service: 9
Cleanliness: 7
Room: 7
Facilities: 8
Location: 10
Quality/Price: 7
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.