Description
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.. Featured amenities include a business center, a 24-hour front desk, and luggage storag... more
Located in Palenque, Hotel Villa Mercedes Palenque is in the entertainment district, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This family-friendly hotel is 2.6 mi (4.2 km) from Palenque Archaeological Zone and 2.7 mi (4.4 km) from El Panchán.. Distances are displayed to the nearest 0.1 mile and kilometer. Palenque National Park - 1.7 km / 1.1 mi Museo de Sitio Palenque - 3.7 km / 2.3 mi El Panchán - 4.1 km / 2.5 mi Palenque Archaeological Zone - 4.2 km / 2.6 mi Museo Del Textil - 4.9 km / 3.1 mi Misol-Ha Waterfalls - 9.6 km / 5.9 mi Cascadas de Roberto Barrios - 31.9 km / 19.8 mi The preferred airport for Hotel Villa Mercedes Palenque is Palenque, Chiapas (PQM-Palenque Intl.) - 6.2 km / 3.8 mi . In the entertainment district.
Hotel highlighted for…
Grab a bite at La Foresta, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.
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- Parking
- Parking
- Parking near the hotel
- Secure parking
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Nursery
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Cash machine
- Foreign currency exchange
- Luggage storage
- Trouser press
- Wake-up call
- Sale of tickets
- Gardens
- Sun terrace
- Terraces
- Sale of tours
- In-room babysitting service
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Credit cards accepted
- Medical service
- Wedding service
- Babysitting service
- Year-round outdoor pool
- Heated pool
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Adults-only outdoor pool
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Lift
- Reception
- 24-hour reception
- Concierge service
- Porter service
- Entertainment
- TV lounge
- Shops in hotel
- Shuttle transfer
- Airport transfer
- Smoking
- No smoking allowed anywhere in the hotel
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Very good
Based on 687 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 687 TripAdvisor reviews
K
klemi
Oak Ridge, Tennessee
21/03/2023
“Beautiful and Comfortable”
Stayed two nights while on a tour and really enjoyed my time. Room was very comfortable and bed was great for getting a good nights rest. Pool are is beautiful and cold beer available at the snack bar. Restaurant food was tasty and the area is a jungle and you really feel like the Mayans are i... more
D
Dario S
Mexico City, Mexico
03/12/2023
“Good experience ”
The hotel complies with what it promises. Although there are certain things that can be better. It has a restaurant that for the quality and amounts can be cheaper (I would even recommend to go to other restaurants). And the rooms and other amenities are simply ok.
J
jonathanpX6386XU
Hove, United Kingdom
24/05/2023
“Good hotel let down by poor service”
This hotel is great for large coach parties and caters to small to medium gatherings. I think it is less good at catering for individuals and couples. Staff have a lack of can do attitude and customer service awareness. Facilities are generally good with the exception of the dining room where the... more
B
Brittraveller2
London
28/02/2023
“Not bad but probably better options out there”
£50 a night was reasonable (ish), the room and bathroom were ok, AC worked, and the grounds are very well kept, I saw a howler monkey in the trees. They cater for tour groups and parties however, so restaurant service is slow, and the food was mediocre at best. Wasnt noisy when we stayed but I ca... more