Hilton Guadalajara Midtown

“Best Experience”

It was a great experience with family. Everyone was so nice and attentive. As well the food was amazing and had many different varieties of food.

“Amazing”

Blanca’s was great and food was delicious

“The staff is everything”

Great location and clean, comfortable rooms. We stayed on the executive floor and the perks were worth it. The eggs at the continental breakfast were not fully cooked, but honestly the staff made up for it. Juan and Alexa were so accommodating and made our eggs to order. The drinks were great and t… more

Great location and clean, comfortable rooms. We stayed on the executive floor and the perks were worth it. The eggs at the continental breakfast were not fully cooked, but honestly the staff made up for it. Juan and Alexa were so accommodating and made our eggs to order. The drinks were great and the people super friendly.

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“Gorgeous hotel, but with blasting music in the pool area”

This is a gorgeous hotel with a beautiful lobby and very elegant and spacious rooms. However, there were some big misses that reduced the quality of my stay. The major reason why I’m downgrading this hotel from 5 to 4 stars is the pool area. Given that my room had no openable windows, the only publ… more

This is a gorgeous hotel with a beautiful lobby and very elegant and spacious rooms. However, there were some big misses that reduced the quality of my stay. The major reason why I’m downgrading this hotel from 5 to 4 stars is the pool area. Given that my room had no openable windows, the only public space where I could enjoy the outdoors during my stay was the pool area. However, the music was so extremely loud that I could not enjoy myself there. The pool area had POUNDING music with a maximum bass level on the sound system. Imagine having a drummer sitting right in front of you beating a drum while you are trying to relax and read a book. This constant POUNDING was totally annoying and really compromised my relaxation time at the hotel. As a result, I was stuck in my room for the whole stay, which kind of killed the vacation for me. The hotel should really create a Zen area around the pool where people can just relax. Why do we have to be bombarded with discotheque-level noise? The other big miss was that the bathroom was far too dark, most especially around the mirror area. I found it very difficult to do any type of personal grooming in the bathroom as it was too dark. This darkness applied throughout the hotel. The elevators were like crypts. And the pool area after sunset was nearly pitch black. So, this seems to be a design feature of this hotel to make spaces very dark for guests. My room rate did not include breakfast, which ran $24. I took advantage of an excellent grocery store called Fresko just minutes away from the hotel to buy food for the room, including my breakfast food. The hotel is part of a beautiful fashion mall that provides a lot of opportunities for eating. However, outside of this bubble, the surrounding area is completely desolate, with barely even a single restaurant. The city centre is a 20-25 minute Uber ride from the hotel ($8-15 depending on time of day). I really don’t know if there are better parts of the city to stay in, but I felt pretty disconnected from the city itself, and was totally reliant on the fashion mall at the hotel. On the plus side, the staff was super-friendly. A shout-out to Josue for a very welcoming check-in.

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