Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are availab… more
Meals: Dining facilities include a restaurant, a café and a bar. A fortifying breakfast is served daily. Special meals, including diet meals, are also available. The hotel also offers special catering options.
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dance hall
- Shops in hotel
- TV lounge
- Parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Valet parking
- Shuttle transfer
- Airport transfer
- Shuttle
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Free Internet
- High-speed cable connection
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Catering service
- Cloakroom facilities
- Coffee machine
- Conference centre
- Credit card
- Currency exchange
- Doctor
- Dry cleaning service
- Fax/photocopier
- Garden
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Ironing service
- Laundry
- Library
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Porter
- Public bathroom
- Reading room
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Sun terrace
- Terrace
- Trouser press
- Tumble dryer
- Wake-up call service
- Wedding service
- Children
- Cot
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Restaurants
- Breakfast in bed
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Massages
- Spa
- Activities
- Golf course
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible lobby
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1291 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Mérida
Showing 4 featured reviews out of 1291 TripAdvisor reviews
H
Helen E
10/06/2025
“Great family vacation.”
We have a wonderful time at this Hotel! My family and I were very satisfied totally recommend. 🙏🏾 desde🇩🇴 Republica Dominicana. I felt safe and it was a great Hotel to enjoy Merida the pool and bedrooms were very clean, and the employees were very friendly.
H
Harold S
Gallatin, Tennessee
26/02/2025
“Great place to stay in Merida.”
Very nice hotel. Extremely attentive staff and management. Great food. Good location Special thanks to food service manager, Oready Reyes, and her staff. Also, housekeeper, Irene, did a great job and was very attentive to our needs. Will definitely stay here again.
J
Jose J
08/09/2025
“Very nice hotel, eat elsewhere.”
Nice small hotel, good location and the employees are very friendly and helpful. The restaurant is hit or miss, somedays good some days bad. so I would eat elsewhere. Rooms are always clean, towels a little like sandpaper, but they will dry you. Service by employees great!
V
Venture00458620848
Cancun, Mexico
08/11/2025
“Weird place. Nice staff. Napoleon manager.”
The hotel is a little strange. It's built into an old hacienda, but instead of preserving the charm they chose to pack in as many rooms as possible, so half the rooms have a balcony right next to a wall (and that's your only view). It's not well-maintained (maintenance man is super nice and everyt… more
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