Hotel Sahrai

“Hotel Sahara Spa”

The spa experience at Hotel Shari was exceptional. The wonderful woman at the spa desk was so friendly and helpful. She made it very easy to accommodate three of us on very short notice. I received a body scrub and massage and I don't think my skin and body have ever felt so refreshed. The detox… more

The spa experience at Hotel Shari was exceptional. The wonderful woman at the spa desk was so friendly and helpful. She made it very easy to accommodate three of us on very short notice. I received a body scrub and massage and I don't think my skin and body have ever felt so refreshed. The detox drink afterwards was so nice.

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“A stunning hotel with beautiful medina views in Fez”

This hotel is beautiful in so many ways. The rooms are stunning, spacious, and very clean, and the staff are incredibly helpful. The restaurants have a great selection of food, ranging from Moroccan to Lebanese and Italian. Perched on a hill right above Fes el Bali medina, the hotel offers a stunni… more

This hotel is beautiful in so many ways. The rooms are stunning, spacious, and very clean, and the staff are incredibly helpful. The restaurants have a great selection of food, ranging from Moroccan to Lebanese and Italian. Perched on a hill right above Fes el Bali medina, the hotel offers a stunning panoramic view when dining on the rooftop (Jungle Fes), where we received great service. Meryem was incredibly efficient; she even brought me a whole plate of cucumber slices when she noticed me trying to catch the one in my drink. Such a sweet touch! The reception team is highly attentive to your needs. Omar was so dedicated and kindly offered to post the mail I hadn't found time to send before leaving for my flight. I didn't get the names of the ladies at reception, but they were so helpful with so many things during our stay. We didn't get a chance to try the spa, but I have no doubt it is amazing, and I would have loved a massage in those stunning surroundings. We also loved having access to the underground car park, which is safe and guarded. Another highlight was the lovely gentleman who comes by late every afternoon with treats like homemade nougat, while replenishing anything you may need, such as water or towels. Thanks so much to everyone for looking after us so well during our stay! F&H

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“Stylish venue overlooking the city”

Hotel Sahrai is a stylish and modern hotel set on the hillside overlooking Fes, offering a completely different experience from many of the more traditional places we stayed during our trip to Morocco. The views over the city are fantastic and give the hotel a calm, relaxed atmosphere. Don’t let t… more

Hotel Sahrai is a stylish and modern hotel set on the hillside overlooking Fes, offering a completely different experience from many of the more traditional places we stayed during our trip to Morocco. The views over the city are fantastic and give the hotel a calm, relaxed atmosphere. Don’t let the location put you off. Although it’s not right in the centre, the hotel provides a convenient shuttle service into town, and taxis back to the hotel are very inexpensive – around 16 dirhams – so getting around is easy. Check-in was smooth and welcoming, and the service at the front desk remained excellent throughout our stay. The staff were always friendly, professional and happy to help with any requests. Our Superior Room was beautifully designed and very stylish, with a huge comfortable bed and elegant décor. The room was refreshed daily with fresh linen, towels and lovely Aqua di Parma toiletries, which was a nice touch. There were a couple of small practical quirks – for example, the bath taps are easiest to reach once you’re already in the bath and the shower can splash a little onto the bathroom floor – but these are very minor points in an otherwise great room. A small detail we noticed was that only one bottle of water and two tea bags were left each day. That said, reception happily topped up the tea bags and provided fresh milk whenever we asked, so service was never an issue. We visited during Ramadan, so breakfast was very quiet each morning. The breakfast itself was good, with eggs cooked to order and a selection of other options. The service was attentive and relaxed. We ate at the hotel one evening when many restaurants in the city were busy, and the meal we chose was very enjoyable. The pool area is also excellent – a lovely space to relax with great views – although the weather during our stay wasn’t quite warm enough for much sunbathing. Overall, Hotel Sahrai is a very good hotel that combines modern design, great views and excellent service. With just a few small additions it could easily be outstanding. Would we stay again? Absolutely.

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“Decent dinner. Appalling management”

Very pleasant dinner in the Italian restaurant. Cocktails overpriced (and when I say overpriced I mean they were Mayfair prices) and weak. But the real problem was the arrogance of the manager (?) at the front desk. When asked to find a taxi after dinner he said No, we could use the hotel shuttle -… more

Very pleasant dinner in the Italian restaurant. Cocktails overpriced (and when I say overpriced I mean they were Mayfair prices) and weak. But the real problem was the arrogance of the manager (?) at the front desk. When asked to find a taxi after dinner he said No, we could use the hotel shuttle - for which he wanted to charge us ten times what a taxi charged for the same journey. That is not hyperbole - literally 10x. I do have the word to describe him.....but I doubt TripAdvisor would publish this review if I used them. Starts with a W and ends in R. With the thing a ship uses to moor in the middle.

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