Club Paradisio

“So much better than the worst reviews would have you believe!”

I felt I had to write a review as I read the reviews before I went and was really quite worried that it would be horrendous! If you come to this hotel looking for faults, you will find some, if you come to enjoy a holiday and want a hotel that is a great base then you will enjoy your holiday and i… more

I felt I had to write a review as I read the reviews before I went and was really quite worried that it would be horrendous! If you come to this hotel looking for faults, you will find some, if you come to enjoy a holiday and want a hotel that is a great base then you will enjoy your holiday and it's nowhere near as bad as the bad reviews. I wouldn't say it's the kind of hotel to spend a full week in eating 3 meals a day and not leaving the place at all, as I guess then, the things that aren't so great would feel more apparent. We stayed All Inclusive in Club Paradisio side of the hotel. When booking we were happy with B&B but it was very cheap to add All In, so we thought it was worth it for what we paid. The food was good, as long as you aren't expecting British food, chips with every meal etc as the food is more local which we found really good. Lots of fresh salads and bread, different meat and veggie options, enough choice as long as you aren't fussy. We mainly ate out in the evenings as the restaurant could get a bit repetitive if you had every meal there and there is so much going on in Marrakech that we just wanted a base to explore. The restaurant manager was really friendly and by day 2, knew what drinks we would have with our meal. We found a lot of the staff seemed a bit offish at the start but as soon as we were friendly to them and said hello, thank you etc in French or Arabic, they were lovely. The bar manager was also really friendly, some of the bar staff weren't so great and asking them for a drink was like asking a teenager to tidy their bedroom, but, it didn't ruin our holiday and we continued to be super friendly and nice to them. Our room was clean & comfortable but did seem to lack air conditioning, we didn't need it during our stay but I imagine if you came here in August, it would be an issue. We found the reception staff a little hit and miss, we asked them to call us a taxi into the centre, which they did fine, asked us to pay them for a return trip which was 300MAD. On speaking to the driver he told us that they only give the him 200MAD which means they took the equivalent of £8 for making the phone call. The driver then gave us his number so after that, we organised pick ups directly with him. We also used Uber a couple of times which was good too and 50MAD to the main square. One surprising thing was how quiet the pools were, anytime of day, we could always get a sunbed. Maybe this is because it seemed like the hotel was used by a lot of tour companies so guests were around at breakfast then off on tours during the day. Overall, this isn't like a 4 star hotel in the UK, standards and expectations are a bit different here but it was definitely better than I expected after reading the reviews!

less

“It was ok”

Nice Hotel Room - clean and well maintained daily by housekeeping crew. AC terrible! In temps of 45 degrees, there was no respite from the weather in the rooms as just as hot as outside. No tea/coffee station so i took my own kettle... then without asking, the housekeeper delivered another kettle … more

Nice Hotel Room - clean and well maintained daily by housekeeping crew. AC terrible! In temps of 45 degrees, there was no respite from the weather in the rooms as just as hot as outside. No tea/coffee station so i took my own kettle... then without asking, the housekeeper delivered another kettle and snacks/water. Toilet very high and only 2 big towels given despite 4 people in room. Food - ok. We were never hungry but food was not labelled and we survived mostly on salads. Pool - gorgeous - very spacious, never felt over-crowded. Did have to put towels on sunbeds between 7-8am but no mad rush. I wouldn't go back due to AC situation. Location - 10mins walk to local commercial centre, which had shops and a big supermarket as well as fast food/ice cream. 10min drive to Souk.

less

“Good”

Location good near airport and city. Rooms so so no water no tea, tv no properly working. Food need improve. Outside bar people friendly. But most what like and enjoy, music gyys which internment doing, dance and make people happy, kids enjoy with them. If I book again just because of internmen… more

Location good near airport and city. Rooms so so no water no tea, tv no properly working. Food need improve. Outside bar people friendly. But most what like and enjoy, music gyys which internment doing, dance and make people happy, kids enjoy with them. If I book again just because of internment people,guys doing amazing job.

less

“Friends get away”

Hotel was clearly very grand in its day but a bit tired looking in places now. Some staff were friendly other not so. Disappointing food options open. Only 1 of 3 restaurants appeared to be open for evening food. Breakfast was acceptable..fresh omelette and lots of pastries and a buffet of veg and … more

Hotel was clearly very grand in its day but a bit tired looking in places now. Some staff were friendly other not so. Disappointing food options open. Only 1 of 3 restaurants appeared to be open for evening food. Breakfast was acceptable..fresh omelette and lots of pastries and a buffet of veg and salad. Housekeeping came very early and when were were still sleeping and came back at 3pm but did come every day. Air con poor but just about cooled the room. Went to the spa for a salt scrub and massage. Spa was nice and clean. Salt scrub turned out to be a scrub using what felt like a wire brush...never experienced anything so intensely painful in my life and skin very raw afterwards. Massage made up for it though. Overall the hotel is clean just a bit dated and lacking in available options for food and drinks. Would stay again if I visited Marrakesh but would chose to eat out. Would not recommend all inclusive. Pool side music was nice although children unsupervised at the pool was an issue one day which was slightly un nerving and annoying. Perhaps hotel should watch for this. Plenty of sunbeds available but had to wait for boutique to open to rent a beach towel which delayed our time at the pool on first day. Bar staff very nice and helpful. Wine approx 26 euro a bottle and beer 6 euro per bottle for context. Paid hotel tax of 17 euro on arrival for 4 nights. Only 15 mins from hotel to Medina in a taxi and 15 mins to.airport so great location. Walking distance to large shopping mall with supermarket

less