Fairfield By Marriott® Kathmandu Thamel

“THE BEST STAFF IN KATHMANDU!”

I stayed at Fairfield by Marriott Kathmandu with my entire family including my son, my wife, my father-in-law, and my sister-in-law. I insisted we stay here because this hotel has such superb service and is located in a very ideal and central area of Kathmandu: Thamel. This is where everyone should… more

I stayed at Fairfield by Marriott Kathmandu with my entire family including my son, my wife, my father-in-law, and my sister-in-law. I insisted we stay here because this hotel has such superb service and is located in a very ideal and central area of Kathmandu: Thamel. This is where everyone should stay visiting this city. The hotel is just 20-25 minutes from the airport, which we arrived shortly after landing. I booked two connecting rooms for our family, and the accommodations were cozy. Thanks to Front Office Executive Navaraj Regmi for arranging that! At breakfast, we were greeted with the same friendly staff I have grown to love! Leading the way is Bina. Bina, along with Samden, is one of my favorites at this hotel. She is a supervisor, I believe, of the dining room and maintains a very well-mannered, service-oriented staff. It's because of supervisors like her and Samden that the hotel experience here is perfect. I cannot express enough how much my wife and I appreciate her professionalism. Her smile always makes me feel at home when I go to breakfast in the morning. I also want to express my heartfelt thanks to her wonderful staff including Nishika (sooo kind and sweet), Apsara (new employee who is also so sweet), and Samir (perhaps the friendliest staff in the dining room). Samir took care of me and my family on most days. I cannot imagine a more hospitable employee than him! There were others who made our stay great though like Tika, the security who always greeted us with extreme kindness, and Navaraj Regmi, the Front Office Executive, who personally called our room to welcome us back. Another overlooked staff member was Sarita. She was the housekeeper who immaculately cleaned our room every day. Her bright smile made everyone in our family feel the warmth of the staff at this hotel. Sarita was always efficient and left the room spotless. I wish I could remember the lady who accompanied her, but both were great. I told Sarita she is part of the reason I will always love coming here for my stay in Kathmandu. I could thank others as well like Bijay (I hope I got his name correct), the chef who personally brought some of my dinner items to my table and the entire kitchen staff. They made the best samosa, roti, etc in Kathmandu! This entire dining staff deserves a huge raise! Well, you can tell that I love this hotel a lot and could write another 1,000 words, but these are just a few people I want to thank! I really love this hotel!

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