Sudima Queenstown Five Mile

“Excellent for families with small children”

We stayed for 6 nights in a Deluxe Family room. We recommend this place if you are looking for a modern hotel with easy parking that is well-suited to families, especially with young children. Location: This was a big plus for us. The hotel is located in the corner of an outdoor shopping mall. Woo… more

We stayed for 6 nights in a Deluxe Family room. We recommend this place if you are looking for a modern hotel with easy parking that is well-suited to families, especially with young children. Location: This was a big plus for us. The hotel is located in the corner of an outdoor shopping mall. Woolworths is just on the other side of the parking lot, which is hugely convenient if you need to pick up supplies and fresh food/snacks for little ones, and there are lots of restaurant options nearby. It is around the corner from the airport, about 10 min from Queenstown and 15 min from Arrowtown. Parking was super easy and free. Although their website says to go to the basement level of the car park and obtain a parking tag, hotel staff told us to just park in one of the spaces in the corner of the parking lot next to the hotel entrance (there are a few spots labelled as for the hotel and there was usually one available, but you don't have to use those), and there is no tag to take; you just tell the hotel staff your rego. If you don't have a car, there is a bus stop right outside. Hotel Room: The rooms are fairly modern. Noise insulation was excellent despite being next to a busy intersection and a stone's throw from the airport. Ducted heating had digital controls and worked reasonably well. The shower was on the smaller side, but water flow and temperature were excellent. There are no slippers; our room had bathrobes, but I gather this is not the case for all the rooms. Internet was fast, easy to connect, and reliable. The TVs had Chromecast capabilities and accessible HDMI inputs. Our shower door leaked, but management fixed this on the same day after we reported it. Unfortunately, housekeeping was a bit inconsistent (sometimes beds were not made neatly, toilet paper/tissues not replaced) but management were very response to our feedback. For those traveling with little ones, the hotel provided a cot upon request (free of charge), and thoughtfully also added a baby bath, teddy bear, and extra plastic bags for nappies, which was much appreciated. Breakfast: Buffet breakfasts are very convenient for young children as all the food is immediately available. There was only one morning when it was almost full; otherwise there was plenty of seating. For those interested in exactly what was offered, the buffet included: hot food (sausages, bacon, baked beans, scrambled egg (eggs available other ways upon request for no charge), mushroom with spinach, and fried rice), sliced bread and bagels with condiments, pancakes, croissants, danishes, cereal, milk (full cream/skim/oat), juice (orange, apple, pineapple, as well as a fresh DIY juicer with apples/carrots/celery provided), tea, coffee (pre-made in an urn; fresh coffee is extra), fruit salad, pineapple slices, and various yogurts.

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