Description
Facilities: Guests can enjoy the pleasant ambience of one of the 270 non-smoking rooms, including 6 suites, 10 single rooms and 89 double rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assis… more
Location: This hotel is located at the heart of Bergen just a few paces from the famous Bryggen, a series of Hanseatic commercial buildings that line the eastern side of the fjord. The surrounding wooden houses and the fish market provide further attractions that are well worth a visit. The main train station is just 1 km away.
Meals: The dining area includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A fortifying breakfast is served daily. Diet meals, vegetarian dishes, children's meals and organic food can be prepared on request. The hotel also offers special catering options.
- Other
- Heating (free of charge)
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Aerobics
- Parking
- Nearby parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Café
- Conference centre
- Doctor
- Free gym nearby
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Public bathroom
- Safe
- Sale of tickets
- Sale of tours
- Serviced office
- Supermarket in hotel
- Terrace
- Wake-up call service
- Bars
- Bar
- Gym and SPA
- Gym
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Good
Based on 1835 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Bergen
Showing 4 featured reviews out of 1835 TripAdvisor reviews
O
olgacuma
Oslo, Norway
24/10/2025
“Khorosho hotel.”
Very good hotel. I would recommend to everyone, it had good breakfast, but the fruit were kind of out of date. It was moldy. Anyways. It was still good, i slept good
P
Palsbole2021
Palsbole, Finland
24/04/2026
“Calm and tidy hotel”
Friendly staff. Nice gym and the view and the balcony were really nice (jr suit). Good breakfast, clean restaurant.
C
christa955
26/04/2026
“Disapointed”
For 11 years I stayed at Neptun whenever I was in Bergen. But this latest stay was disapointing. Got a room at the very back at the hotel, with stairs to walk with a very heavy suitcase. No room for luggage. For electricity I had to crawl under the table to get to a contact point and then got in t… more
G
Global06011777184
22/11/2025
“Ice cold room”
The central heating system did not work. Temperature outside was 3 degrees and inside felt the same. I did notify the receptionist and was offered an simple electric heater that looked like something bought from TEMU So I didn’t feel safe to sleep with that on.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 1 reviews
Service: 8
Cleanliness: 8
Room: 9
Facilities: 8
Location: 10
Breakfast: 9
Quality/Price: 8
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