Mercure Ariosto Lima

“Professional and engaging staff at Mercure Hotel.”

This was my first time staying at this hotel — I’m typically used to more upscale accommodations — but I was pleasantly surprised. The staff was exceptionally friendly and attentive, making both my husband and me feel welcome throughout our stay, which was part business and part vacation. A standou… more

This was my first time staying at this hotel — I’m typically used to more upscale accommodations — but I was pleasantly surprised. The staff was exceptionally friendly and attentive, making both my husband and me feel welcome throughout our stay, which was part business and part vacation. A standout during our visit was Cristian, the bartender. He provided an outstanding experience. We wanted to try an authentic Pisco Sour, and not only did he prepare a delicious one, but he also took the time to explain the different types of pisco and how they’re used in various cocktails. His knowledge, warmth, and professionalism really elevated our experience. The location is another major plus. The hotel is conveniently situated in a walkable area near shops, parks, and restaurants, making it easy to explore the best of Miraflores. Overall, I would definitely recommend the Mercure Ariosto Hotel for travelers looking for a comfortable, well-located, and friendly place to stay in Lima.

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“Friendly hotel, not flash.”

Comfortable, clean, central hotel with very friendly staff . Special thanks to Manuel for looking after us so well. If I'm going to give constructive criticism I would say it was lacking toiletries, only soap and shampoo provided, not even a tissue or shower cap or body lotion. And the air condi… more

Comfortable, clean, central hotel with very friendly staff . Special thanks to Manuel for looking after us so well. If I'm going to give constructive criticism I would say it was lacking toiletries, only soap and shampoo provided, not even a tissue or shower cap or body lotion. And the air conditioning was not great.

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“Great location and staff”

This hotel grew on my during my week long stay and I’d certainly consider it again. All the staff are really friendly and the location is brilliant with many key areas just a few moments walk away. My room was on the top floor and while a little basic was perfectly comfortable and clean. There was … more

This hotel grew on my during my week long stay and I’d certainly consider it again. All the staff are really friendly and the location is brilliant with many key areas just a few moments walk away. My room was on the top floor and while a little basic was perfectly comfortable and clean. There was a small table at both sides of the bed with electric socket at one side, and the lighting throughout the room had a number of options and was cosy. There was a small desk, wardrobe and standard coffee facilities. The thick curtains did a job of keeping the room dark and there was no noise from outside. The bathroom was rather less spacious and felt a little dated in comparison but the shower was decent enough and the toiletries pleasant. Plenty of soft towels were supplied along with hair dryer and bottle of water. The air-conditioning was also really effective. My only complaint with the room was a loud noise which occasionally occurred above - I can only assume it was the mechanism for one of the elevators. Rather disconcerting the first time you hear it and loud enough to wake from sleep; some people might find it rather unbearable. There’s a large fridge in reception stocking a range of soft and alcoholic drinks which is a great facility to have access to at all hours, plus the prices are reasonable. But the restaurant and courtyard on the ground floor is a lovely space. I didn’t sample the breakfast but the afternoon menu is really pleasant with wide range, and the option of sitting outside while escaping the hustle and bustle is great. Food portions are large, reasonably priced and service top notch. For a good value stay in a central location I’ll certainly be considering here again and would recommend.

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“Stayed 1 night before a bus trip through Peru and 2 nights upon our return.”

Our request for a quiet room away from the elevator was read and complied with on our first stay. On our second stay we were allocated a room directly in front of the elevator. Upon request we were moved to a quieter room with an apology that it was not on a higher floor. In fact, it was on the sam… more

Our request for a quiet room away from the elevator was read and complied with on our first stay. On our second stay we were allocated a room directly in front of the elevator. Upon request we were moved to a quieter room with an apology that it was not on a higher floor. In fact, it was on the same level as our first stay. We were not informed about our welcome drink on either stay (as platinum members of Accor). We were aware that it was available on the ALL app but upon presentation at the bar we were directed back to reception to obtain a paper voucher. Something that should have been provided upon check in. No acknowledgement of membership status on our 2nd stay, whereas we received sweet biscuits in our room on our first arrival. We had breakfast included on our first stay and the hostess was very unfriendly and grumpy. You get 1 x 375ml bottle of water between 2 guests in your room. No robes or room slippers in the rooms. The standard of this hotel is below my experience in Mercure hotels. Probably wouldn’t stay here again or recommend it.

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