Midori Clark Hotel And Casino

“Professionals Running a Five-Star Hotel”

Summary: Excellent hotel, excellent food, excellent staff, 5* We planned for five nights, but stayed for six because we liked it so much. Interesting architecture with 'bent' roofline accents throughout the structure. Wonderful meals and very reasonable prices, especially for the area (hotel dis… more

Summary: Excellent hotel, excellent food, excellent staff, 5* We planned for five nights, but stayed for six because we liked it so much. Interesting architecture with 'bent' roofline accents throughout the structure. Wonderful meals and very reasonable prices, especially for the area (hotel district, Clark Freeport Zone). We are one Filipino and one American -- we tried traditional Filipino dishes (Bulalong Baka, Salmon Head Sinigang), the breakfast buffet, the evening buffet, and dishes from Cafe Midori as well. Yes, it was the food that first attracted us to Midori. The breakfast buffet is a brunch menu, really, offering a soup bar, salad bar, fruit bar, egg bar, yoghurt bar, dim sum, pastries and breads with lots of toppings, and a daily changing lineup of about a dozen entrees. No kidding. Crisp and soft bacon. Any kind of egg you can dream of. Soup that is prepared by two genius chefs (Dave and Gerald). I have never had a bowl of soup for breakfast, but I had two this week. Both were so tasty. 10 to 12 fresh, chopped veggies to choose from, squid balls, fish cakes, pork and chicken chunks, four different kinds of noodles, all brought together in a wonderful, complex broth of your choice -- veggie, chicken, or beef. So fresh and tasty. And a battery of condiments: spices, herbs, fresh and toasted garlic, light and dark soy sauce, chili sauce, green onions, and more. And this is just the soup! Each of these 'bars' could be a full buffet on their own. In the interest of brevity, I'll just mention a few personal highlights -- the quinoa salad, the sesame salad dressing, excellent dim sum (siopao, siaomai, and dumplings in particular), sushi bar at the evening meal, fresh sourdough bread, pastries of every sort, and delightful salmon -- whether in sinigang or grilled. The staff at Midori are professionals. There are no entry-level positions here. Everyone is a seasoned veteran. Capable, people-oriented service workers in every dimension -- language, courtesy, accommodation, and kindness. I don't know what kind of 'team training' program Midori has, but that Team mentality is evident. They are great at what they do. Gilbert manages a large morning crew. His degree is in Hospitality Management, but he honed his skills in Singapore and at other excellent hotel brands. Camille works the desk, Michelle keeps the floor in proper motion. Our servers were all warm and friendly, speaking excellent English (and probably Chinese too, in addition to Tagalog). Trixie and Rald were constantly helpful without hovering. I mentioned Dave and Gerald at the Soup Station -- both really helpful to me, identifying some of the unfamiliar Chinese dishes, breads, and pastries. (And making their fabulous soups!) The sushi chef in the evening (intelligent young man) is a star also, helpful in identifying which sushi you might prefer. The building itself is not new, but it clearly is well maintained. I called it "a five-star hotel with experience." As I'm old myself, I understand how we get dents on the bamboo floor, and a scratch on the elevator door. The grounds -- like all of Clark -- are clean and cut, watered and weeded, ready to take you exploring on the dedicated bike and foot paths. The Clark Freeport Zone is a lovely, peaceful area. Traffic is well behaved, traffic control signals abound (and are obeyed), many services and restaurants are within an easy drive of Midori. Still, we did not leave the hotel from Sunday until Friday morning -- everything we needed and wanted was at the hotel. (Friday was a shopping trip to SM City Clark -- NOT RECOMMENDED, especially SM Hypermarket. Ridiculous long lines, over one hour to check out.) We extended our trip by one day because Midori -- the food, the staff, the hotel -- is a wonderful place to relax, eat, and enjoy your company. Ah! Two other people to mention -- Lyka, who helped with our bookings, and Tiffany at the Front Desk, who took care of payments and so on. Our room, Rm 516, was a delight -- having an unobstructed view of the Swissotel 'light show' across the street. The kingsize bed was perfect, hot water was instantaneous and endless, and room service was everything we asked for. A quiet, peaceful, restful stay. Lord willing, we will be back next year. Thank you, Gilbert, thank you, Midori!

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“Atmosphere”

The staff is so welcoming, and it has a great family friendly atmosphere.

“Midori experience with family”

good food and ambiance, nice service and not crowded

“Great stay not crowded”

We’ve had a great stay! The amenities are wonderful and clean. We also enjoyed the spacious pool; however, there was a strong smell of chlorine, which usually means the water is dirty and needs to be replaced. Kudos to Kuya Ruel for keeping the surroundings so clean. I bet the management is the one… more

We’ve had a great stay! The amenities are wonderful and clean. We also enjoyed the spacious pool; however, there was a strong smell of chlorine, which usually means the water is dirty and needs to be replaced. Kudos to Kuya Ruel for keeping the surroundings so clean. I bet the management is the one who orders the staff to not change the pool water regularly. We also enjoyed the breakfast buffet because there were a lot of food choices, though I was looking for congee or lugaw, which is always a staple at breakfast buffets but wasn't available. The staff there was attentive. We were also delighted by the snacks included with our stay, and I loved their pastries. Jeff, the manager in the cafe, was accommodating and made sure everything we ordered was delivered and okay.Oh, one more thing: on the day of checkout, we returned to our room after swimming at 11:00 AM, but our keycard wasn't working. We had to call housekeeping just to open the door, though it was a good thing someone was nearby. Deactivating the keycard an hour before checkout is not okay. We only realized they were strict about checkout time when someone from the front desk called a few minutes later to remind us it was at 12:00 PM.Anyway, we enjoyed our stay and hope they always offer this kind of promo (we availed the Save on Stay promo). I will come back with my whole family, and I hope by that time the pool water is cleaner.

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