Luxent Hotel

“Great stay at Luxent Hotel! Clean and comfortable rooms, friendly staff, and delicious food.”

Staying at Luxent Hotel has been a truly wonderful experience. The rooms are clean, spacious, and very comfortable, making it easy to relax after a long day. The staff are exceptionally friendly, accommodating, and always ready to assist with a smile. The food is also excellent—well-prepared, deli… more

Staying at Luxent Hotel has been a truly wonderful experience. The rooms are clean, spacious, and very comfortable, making it easy to relax after a long day. The staff are exceptionally friendly, accommodating, and always ready to assist with a smile. The food is also excellent—well-prepared, delicious, and with a good variety of choices. Dining at the hotel has definitely been one of the highlights of my stay. I’ve been enjoying my time here so much that I decided to extend my stay until tomorrow. That alone says a lot about how great the experience has been. Overall, my stay at Luxent Hotel has been enjoyable and memorable. I would definitely recommend it to others and look forward to coming back again.

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“Best Hotel Accommodation Ever”

Very accommodating all the receptionist even the staff hands up lahat ng request and needs namin they all did well handle. Sa gym well prepared even on the roof deck pool they’re attended to give towels 👏👏👏 Napakarelaxing ng room, fave kong room is executive soafer love it. Not exaggerated but thi… more

Very accommodating all the receptionist even the staff hands up lahat ng request and needs namin they all did well handle. Sa gym well prepared even on the roof deck pool they’re attended to give towels 👏👏👏 Napakarelaxing ng room, fave kong room is executive soafer love it. Not exaggerated but this is our experience. We’ve been to other 5 star hotel. But definitely could go for this a 5 star hotel 👏👏👏 Will definitely come back again and again our first choice of Hotel to go

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“a great luxent experience.”

friendly staff in the buffet area like the manager “jay_ar” who handled me n my family with extraordinary service. Also with the staff in house keeping “victor pulvera” who is so nice with us. Overall I give this hotel an excellent service.

“Came back to Luxent and it was 'okay'”

Back at Luxent last Friday for an overnight stay. If my recollection is correct, my last stay here was still before the pandemic and now: - the hotel has a new wing (which is good!) - they have more parking spaces - the breakfast buffet area is way better than before (mor… more

Back at Luxent last Friday for an overnight stay. If my recollection is correct, my last stay here was still before the pandemic and now: - the hotel has a new wing (which is good!) - they have more parking spaces - the breakfast buffet area is way better than before (more food options) - pool looks better. The housekeeping staff and other hotel personnel were kind and attentive. Needs improvement on: 1) Check-in process. I arrived past 1pm (but close to 2pm already, I believe) and the room is still not available. Truly understandable because 3pm is the hotel's standard check-in time. I was told by the receptionist that I will be notified soon as the room is ready. And so I waited at the cafe area adjacent to the lobby, opened my laptop and did some office work while waiting. Time passed by and it's 3pm already. I still have not been informed if my room is ready. I'm a bit anxious because I have a virtual meeting .at 330pm, and I was hoping to be able to settle in and prep my files/materials in my room before the meeting starts. I went back to the reception to check if my room is already available and the receptionist said "YES". Unfortunately, this receptionist guy is not the one who told me that I will be notified once my room is ready... so in my mind I was asking (I thought you're going to notify me? When will you inform me about my room - 4pm?). 2. Room amenities / supplies. My room is at the old wing. It was clean and no foul odor. However, the bath and hand towels were noticeably worn-out. They were dirty white in color to the point that I cannot even distinguish which one is the rag and which is the hand towel? There's toothbrush and the usual hand soap and lotion, but there was no comb provided (the typical small comb), no cotton pads, no cotton buds, not even a shower cap. I wonder if the rooms at the new wing will have the same set of toiletries / room amenities? 3. Breakfast buffet. No "to-go" option for your buffet breakfast allocation. Almost all of the hotels I've stayed at have this option already. It's helpful because sometimes, I need to check-out of the hotel early, way before the breakfast buffet opens... and so having a "to-go" option for buffet will not make you regret that you booked a room 'with breakfast'. Anyway, I went to the buffet breakfast area at the ground floor a little past 630am. I was led to my table and the waiter poured / gave me glass of water. When I came back to my table after getting some food, i was surprised that there's a couple who took my seat. I can even see my glass of water on their table. Is there no table assignment? Overall, it was a pretty decent stay. Three (3) stars for the experience.

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