Description
Facilities: 2 single rooms and 89 double rooms are located on 4 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hote… more
Location: This attractive hotel is situated in the city centre. In only a couple of minutes guests are able to reach the market place. From the hotel, guests are able to enjoy an enchanting view over the quiet parklands surrounding the old town. The hotel is well situated for access to the public transport network. Shops, bars and nightclubs all lie within 200 m of the hotel. This hotel is situated close to the tourist information office. Balice airport is 25 km away.
Meals: Various dining options are available, including a restaurant, a breakfast room, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Disco / DJ
- Shops in hotel
- Parking
- Nearby parking
- Outside parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Coffee machine
- Conference centre
- Credit card
- Doctor
- Fax/photocopier
- Hair dryer
- Iron
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Massages
- Spa
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 1399 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Krakow
Showing 5 featured reviews out of 1399 TripAdvisor reviews
C
CAROLE F
06/04/2026
“Great stay, nothing not to like.”
Brilliant location to main square. Tour operators will pick up from here. Clean modern rooms, comfy bed, our room was at back of hotel very quiet. Breakfast spoil for choice, liked that a full continental range, cereal even porridge, choice eggs, many polish dishes on offer to try, plus cakes, bisc… more
D
daniellelshaw
Yorkshire, United Kingdom
27/03/2026
“A lovely stay in the heart of Kraków!”
We booked our trip to Kraków in April 2025 for travel in March 2026. Upon arrival at the hotel around 12:00 pm, we asked if our room was ready. Official check-in was at 3:00 pm, and while our room wasn't quite ready yet, the staff were happy for us to leave our luggage in storage so we could start … more
S
Sarah Emily M
18/03/2026
“Great location”
Stayed here 15-18th march. Hotel is in the perfect location, modern clean and tidy. Lots of selection for breakfast . Rooms cleaned every day. Not one negative to say. Great hotel!
J
johannab916
Burnley, United Kingdom
10/03/2026
“Krakow Break”
Just returned from 3 night stay and couldn't fault the hotel we stayed in room 324 which was lovely and quiet at the back of the hotel with a lovely skylight which you can look at the stars. The location of the hotel is perfect 5 mins from main square and about 8 mins from Wawel castle. Breakfast… more
R
Resort12371228937
16/03/2026
“March stay”
Hotel is really clean and well kept and the staff are helpful. Ideally located to local transport and the main square in the hotel is a few minutes walk. The breakfast isn’t great but if you load up on toast and cereal and fruit it can get you through to lunch. Beds are comfy and the hotel has a … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 5 reviews
Service: 8
Cleanliness: 8
Room: 7
Facilities: 7
Location: 9
Breakfast: 8
Quality/Price: 8
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