Description
Facilities: The hotel has a lift and features 86 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe and drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facil… more
Meals: Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A generous breakfast buffet, a lunch à la carte and dinner offer plenty of delicious variety. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Computer room
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Banquet and event room
- Café
- Car rental
- Cloakroom facilities
- Conference centre
- Credit card
- Fax/photocopier
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Vending machines
- Wake-up call service
- Children
- Children´s entertainment
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- High chairs
- À la carte restaurant
- Gym and SPA
- Massages
- Spa
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 1168 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Krakow
Showing 5 featured reviews out of 1168 TripAdvisor reviews
P
Paul G
24/05/2026
“Great hotel”
Stayed here for 3 nights for my birthday. Hotel is in a fantastic location, rooms are very clean as is whole hotel.checking in was a breeze very polite young lady and helpful. Breakfast is of a very high standard. I would recommend this hotel 10/10 for us. On a positive note we didn’t have any stag… more
J
Jeff D
23/05/2026
“Great hotel great location. Jeff Dodds Wallsend Newcastle uk”
Stayed 3nights starting 9may. Easy friendly check in . Porter showed us to are rooms , spacious clean room all you need for 3 nights . Easy walk to main square . Breakfast mixture continental and hot bacon egg sausage we give it a 10 . Would definitely recommended.
A
Abbey L
10/05/2026
“Great hotel”
Great hotel. Staff very friendly, rooms spacious and clean. Great breakfast buffet. Only a 5 minute walk to the main square. Would definitely stay here again.
S
seanfT7366VZ
03/05/2026
“Great hotel and a good location”
This is a great hotel and in an excellent location. The main square is a 10 minute walk away. The staff are friendly and knowledgeable about the area. The breakfast was good, with plenty of different options to choose from. We took the train from Krakow airport and it was £8.22 for Two adults. We… more
J
Judy b
Redditch, United Kingdom
21/04/2026
“Possibly one of the best places hotels in Krakow for site seeing”
This hotel is excellently placed for site seeing. Everywhere is within walking distance and it is surrounded by historical places to see. The hotel itself is immaculate, the breakfast buffet is extensive and very good, the staff are very friendly and helpful. Our room was spotless and had ample te… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 10 reviews
Service: 8
Cleanliness: 9
Room: 8
Facilities: 8
Location: 8
Breakfast: 8
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.