Description
Facilities: The hotel has a lift and features 86 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe and drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facil… more
Meals: Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A generous breakfast buffet, a lunch à la carte and dinner offer plenty of delicious variety. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Computer room
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Café
- Car rental
- Conference centre
- Credit card
- Fax/photocopier
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Vending machines
- Wake-up call service
- Children
- Children´s entertainment
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- High chairs
- À la carte restaurant
- Gym and SPA
- Massages
- Spa
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 1161 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Krakow
Showing 5 featured reviews out of 1161 TripAdvisor reviews
C
carolinegI5903MU
30/03/2026
“Highly recommend”
A fantastic hotel just outside the old town... easy walking distance to all key tourist spots. About 20 minutes from the train station and 25 minutes by taxi from airport. The rooms are clean and well presented. Fresh towels every day, tea coffee and mini bar fridge. Reception staff very helpful a… more
G
Global28900991537
Chard, United Kingdom
04/03/2026
“Great hotel that ticks all the boxes.”
A really great hotel. Centrally located but in a quiet side street. Staff were very nice and friendly and professional. The hotel is on four floors and was very clean. There is a good restaurant and bar. Breakfast was a buffet and was excellent with a fantastic choice of hot and cold food. Room wa… more
S
sarah h
21/02/2026
“Central position excellent”
Nice and central hotel to the main square only a 10 min walk . Nice clean rooms Friendly staff Please move price drinks in the bar Breakfast was ok Definitely recommend this hotel
R
Rubycat1
Bathgate, United Kingdom
13/02/2026
“Great stay in Krakow”
Just returned from this lovely hotel and cannot fault the place. The staff are very helpful and very obliging, the place a really clean and a good location for the main square and tram connections to other areas of the city. We were on a B&B basis and our spacious rooms on the 3rd floor. The breakf… more
C
CJ C
Hockley, United Kingdom
12/02/2026
“Lovely hotel”
I thoroughly recommend this hotel. 5-10 mins walk from the old town, very clean, very helpful to your needs and a brilliant breakfast. We had a great stay for a decent price.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 10 reviews
Service: 8
Cleanliness: 9
Room: 8
Facilities: 8
Location: 8
Breakfast: 8
Quality/Price: 8
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