Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available… more
Meals: Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet and a dinner à la carte offer culinary delights every day. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Games room
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Shuttle transfer
- Airport transfer
- Shuttle
- Transport service
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Café
- Cloakroom facilities
- Coffee machine
- Conference centre
- Dry cleaning service
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Indoor pool
- Iron
- Laundry
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Children
- Game area
- Kids' TV channels
- Kids' audiovisual material
- Kids' board games
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- Kids' menu
- Rooms for events / banquets
- Shared kitchen
- À la carte restaurant
- Gym and SPA
- Massages
- Sauna
- Spa
- Activities
- Skiing
- Accessibility
- Disabled access
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 591 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Krakow
Showing 5 featured reviews out of 591 TripAdvisor reviews
F
F4956FQpaulw
Glasgow, United Kingdom
13/07/2026
“Great hotel for our first visit to Poland”
Had a 3 night bed and breakfast stay at this hotel. On arrival the staff were all friendly and informative. Both members of the team on the reception desk spoke very good english. We arrived early and left our bags at reception while we went exploring Krakow. Returned before check-in time but got… more
I
Ieuan T
31/05/2026
“Lovely”
Lovely hotel, breakfast was lovely, staff helpful, short walk away from old square and also trams pretty much just outside!
C
cathyd
Jekyll Island, Georgia
07/07/2026
“4 nights stay”
Our tour group stayed here while touring Krakow. We stayed in room 207 which had twin beds. Bathroom was small but happy it had a walk in shower. Beds were firm (which we liked) and the A/C worked great. Breakfast buffet was really good. Yoghurt, fruit, cereal, juices, cheese, breads, pastries, col… more
W
Wendy B
05/06/2026
“Clean and great location”
Great location for exploring all areas, 20 mins from main square and right in middle of great bars and restaurants. Very clean and comfy beds. Towels very small and not very absorbent, but shower gel very nice. Good overall experience and helpful staff
D
D456GBianw
Colchester, United Kingdom
23/05/2026
“Nice hotel but don’t expect any maintenance.”
The hotel is very clean and comfortable most of the staff are very friendly. We had a problem with the sink plug in the room it was broken and would not hold water in the bowl the lifter had broken off and the plug was stuck in the open position after complaining three times eventually one of the d… more
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