Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.. Featured amenities include dry cleaning/laundry services, a 24-hour fro… more
A stay at H15 Palace, a Luxury Collection Hotel, Krakow places you in the heart of Kraków, just a 3-minute walk from Main Market Square and within a 5-minute drive of Wawel Castle. This luxury hotel is 8.3 mi (13.4 km) from Wieliczka Salt Mine and 2.1 mi (3.4 km) from Oskar Schindler Factory.. Distances are displayed to the nearest 0.1 mile and kilometer. Florianska Street - 0.1 km / 0.1 mi Czartoryski Museum - 0.1 km / 0.1 mi Royal Road - 0.1 km / 0.1 mi Planty Park - 0.2 km / 0.1 mi Florian's Gate - 0.2 km / 0.1 mi Jan Matejko House - 0.2 km / 0.1 mi Main Market Square - 0.3 km / 0.2 mi Kraków Barbican - 0.3 km / 0.2 mi Lost Souls Alley - 0.3 km / 0.2 mi Juliusz Slowacki Theater - 0.3 km / 0.2 mi Historical Museum of Krakow - 0.3 km / 0.2 mi St. Mary's Basilica - 0.4 km / 0.2 mi Cloth Hall - 0.4 km / 0.2 mi Gallery of 19th Century Polish Art in Sukiennice - 0.4 km / 0.2 mi Rynek Underground - 0.4 km / 0.2 mi The nearest major airport is John Paul II - Balice Airport (KRK) - 13 km / 8.1 mi . Near Main Market Square.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Car rental
- Conference centre
- Doctor
- Garden
- Indoor pool
- Luggage storage
- Meeting room
- Private check-in / check-out
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Bars
- Bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Swimming pools
- Full SPA circuit
- Poolside sun loungers
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 226 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Krakow
Showing 5 featured reviews out of 226 TripAdvisor reviews
T
Tandyworld
London, United Kingdom
02/08/2026
“Beautiful hotel in amazing location”
Lovely hotel in a fantastic location - just metres from the main square, yet quiet and peaceful. Beautiful building, good room with excellent bathroom, nice breakfast selection and really pleasant to eat in the enclosed garden. Friendly and helpful staff. Would definitely stay again.
T
Thomas N
Oslo, Norway
21/07/2026
“Exceptional attention”
The attention, service and genuine warmth shown to us by staff at every level of the hotel surpassed anything we have previously experienced at other hotels, regardless of price category. The hotel has everything you would expect at this level, as well as a perfect location. Yet it is the staff wh… more
S
SFLA1974
Los Angeles, California
16/07/2026
“Krakow H15”
The hotel is beautiful! The spa, gym, bar, restaurant and our suite all appeared to be brand new, else newly renovated. The service was outstanding, friendly and attentive. The design is impressive. The only slight negative is a somewhat small bathroom for two. The location is great! Just on the … more
L
LizRidgewoodNJ
Vermont
11/07/2026
“I can’t wait to come back!”
I can’t say enough for this hotel. It is situated in a former mansion and retains a lot of original details. The location can’t be beat, it is steps away from the city center. My room was lovely and well appointed. My favorite part was the outstanding service. I asked the concierge, Victoria,… more
C
CZS97
New York, New York, United States
27/06/2026
“Second Tine was not the Charm”
This is the second time we stayed here. Our room was comfortable but the air conditioning didn’t work properly. We couldn’t get the temperature below 23.5 C and the few times the front desk said it was fixed, it was not. Also we were out of our room for 9 hours one day and returned to find the roo… more
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