Description
Don't miss out on recreational opportunities including a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kraków? This hotel has 3229 square feet (300 squ… more
Mercure Krakow Stare Miasto (Old Town) is centrally located in Kraków, a 5-minute walk from Kraków Barbican and 11 minutes by foot from Main Market Square. This eco-certified hotel is 1.1 mi (1.8 km) from Cloth Hall and 1.1 mi (1.8 km) from St. Mary's Basilica.. Distances are displayed to the nearest 0.1 mile and kilometer. Royal Road - 0.1 km / 0.1 mi Galeria Krakówska - 0.1 km / 0.1 mi Florianska Street - 0.3 km / 0.2 mi Planty Park - 0.4 km / 0.2 mi Kraków Barbican - 0.4 km / 0.2 mi Stary Kleparz - 0.4 km / 0.3 mi Juliusz Slowacki Theater - 0.5 km / 0.3 mi Florian's Gate - 0.5 km / 0.3 mi Jan Matejko House - 0.6 km / 0.4 mi Czartoryski Museum - 0.6 km / 0.4 mi Lost Souls Alley - 0.8 km / 0.5 mi Kraków University Hospital - 0.8 km / 0.5 mi Little Market Square - 0.8 km / 0.5 mi St. Barbara's Church - 0.8 km / 0.5 mi Main Market Square - 0.9 km / 0.5 mi The preferred airport for Mercure Krakow Stare Miasto (Old Town) is John Paul II - Balice Airport (KRK) - 16.9 km / 10.5 mi . Near Main Market Square.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Entertainment
- Games room
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Outside parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Coffee machine
- Conference centre
- Fax/photocopier
- Garden
- Hair dryer
- Housekeeping
- Iron
- Ironing equipment
- Laundry
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Supermarket in hotel
- Trouser press
- Wake-up call service
- Children
- Kids' TV channels
- Kids' board games
- Bars
- Bar
- Coffee/tea in public areas
- Piano bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Spa
- Activities
- Bike rental
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 1920 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Kraków
Showing 5 featured reviews out of 1920 TripAdvisor reviews
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ΑΣΠΑΣΙΑ Μ
28/03/2026
“The best of everything”
The perfect Caesar salad of my life the best.Congratulations to the chef.Ever yesterday ehen I had the burger I enjoyed it . Actually it was impossible to eat all that.Thank you of of cause for the best service and politeness.
A
ALVINO G
20/03/2026
“GREAT!!!!!!@”
The location of the hotel was amazing near the krakow galeria mall and walking distance to all the places you wanted to be . The atmosphere was excellently quiet for adults and children as well. The rooms were very clean and had full size elevators to me the price was amazing for the aervice you r… more
T
Trek34748464685
13/02/2026
“10 stars rating from us”
Stayed here for 3 nights and it is a beautiful hotel, absalutely spotless, very modern, staff are a credit to this hotel they can't do enough for you, we were out exploring most of the time but looked forward to getting back each day, we were made to feel so welcome and offered chocolates and donut… more
S
sandymS8334DW
Trim, Ireland
15/01/2026
“Excellent”
Fabulous hotel, staff are wonderful 😀 breakfast is delicious with loads of variety, very central to everywhere, right beside the galleria krakowski shopping centre, rooms are spotless and beds are very comfortable 😀 ill definitely be staying again
D
Darren D
01/02/2026
“Loud noises from above”
We loved this hotel stayed 4 nights Location was perfect Only fault our last night got woke up bye strange noises from up above us rooms are nent to be sound proofed It won't stop us returning as our overall stay in area was amazing staff are brilliant food and drinks amazing.
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