Metropolitan Boutique Hotel

“Excellent hotel”

Excellent hotel, staff friendly, very clean hotel. Room was beautiful, bed comfy. Good breakfast. Good location. Would definitely return to this hotel.

“Good place to be based”

Stayed for 4 nights with family. Opted for a superior family room which gave 2 rooms with a connecting door. A double room and 2 singles. Each had their own bathrooms. Both rooms were big with good storage space. Lovely and quiet hotel. Central to all districts in krakow, with Jewish area being th… more

Stayed for 4 nights with family. Opted for a superior family room which gave 2 rooms with a connecting door. A double room and 2 singles. Each had their own bathrooms. Both rooms were big with good storage space. Lovely and quiet hotel. Central to all districts in krakow, with Jewish area being the closest. Could walk to main square in 15 minutes too. Check in was quick and friendly. All the staff were polite. The bathrooms had shower gel and hand soap. I would have liked a few other necessities like hand cream, facial wipes etc. Lovely towels replaced daily. No welcome message or gift or dressing gowns in the room, which others said they had? I think all rooms should have a welcome. We had breakfast daily which was good. Included a cooked breakfast. Plenty to suit everyone’s taste. We didn’t eat here at night as we preferred to go out for a meal. We didn’t eat enjoy some drinks early evening for happy hour which was enjoyable. The garden terrace is lovely too. Check out was 12 noon which is good and they have a luggage store which is a bonus if you are on a later flight back. Would recommend to stay here but might be good for the hotel to include a standard welcome in each room and a few more toiletries.

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“Nice hotel but shame about the internal noise”

I rated this hotel good but it was nearly an average rating. The hotel is very nice, clean with spacious rooms. The bed was comfortable and bathroom adequate. The hotel is in a good location set on the corner of the Jewish quarter and only a 10 minute walk to the old town. However, the hotel was … more

I rated this hotel good but it was nearly an average rating. The hotel is very nice, clean with spacious rooms. The bed was comfortable and bathroom adequate. The hotel is in a good location set on the corner of the Jewish quarter and only a 10 minute walk to the old town. However, the hotel was let down by a few things. There was a slight odour in the room at times (not me!) and if you have a double bed then I'd expect a double duvet. We were on the 3rd floor over looking courtyard so no external noise, BUT the internal noise was horrendous, the walls and doors must be made of paper. The hotel cant be held to account for rude guests for not closing doors quietly but take that away you hear everything. Guests next door talking and coughing was like being in the same room, we could even hear someone closing or opening their curtains. Also not sure if it was guests or cleaners going in early to clean but it sounded like they dragged every piece of furniture around from 06:00 in the morning! Nice hotel but wouldn't stay again due to the internal noise.

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“Very nice hotel but stern staff”

The hotel is situated right next to the jewish quarter and 10 min walk from the main square. The hotel is lovely but is situated in a run down area with graffiti everywhere.this doesn't detract from your stay but be aware it's not in a picturesque location Download the bolt taxi app.it cost us £8 … more

The hotel is situated right next to the jewish quarter and 10 min walk from the main square. The hotel is lovely but is situated in a run down area with graffiti everywhere.this doesn't detract from your stay but be aware it's not in a picturesque location Download the bolt taxi app.it cost us £8 from the airport to the hotel and from the hotel to the main square was £2. The hotel inside is lovely,modern and very clean. When we arrived we received a room upgrade and our room was fabulous. It was huge and with the biggest bathroom we have ever seen with huge bath and walk in shower and 2 sinks. Shampoo, conditioner, hand wash & hand cream are all supplied.we didn't eat at the hotel so can't comment on the food. Pros.. Good location Modern hotel Cons..all hotels 4 star and above need to have signs in the corridors for guests to respect other guests and to be quiet in hallways.also there needs to be signs on every door to close your door quietly. As other reviews have stated some rude guests do not observe hotel etiquette and can be kept awake by shouting and slamming doors. The hotel receptionists were all very stern and not one of them smiled once. I expect more from a 4 star hotel and to be made to feel welcome. I went to the desk to ask for help to check in on the Ryan Air app as I was having issues and the response I got from Gabriel? was and I quote..what would you like me to do about it !!!! In a stern manner.when I replied curtly her attitude changed. Your staff work in hospitality and a smile and willingness to help goes a long way and is expected. All in all we had a nice stay and loved the room we were in.

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