Description
Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include complimentary wired internet access, a business center, and express check-i… more
A stay at Sheraton Grand Krakow places you in the heart of Kraków, within a 5-minute walk of Planty Park and Smok Wawelski Statue. This luxury hotel is 0.6 mi (1 km) from Wawel Cathedral and 0.9 mi (1.5 km) from Main Market Square.. Distances are displayed to the nearest 0.1 mile and kilometer. Smok Wawelski Statue - 0.4 km / 0.2 mi Planty Park - 0.4 km / 0.2 mi Royal Road - 0.4 km / 0.3 mi Dragon's Den - 0.4 km / 0.3 mi Kraków Philharmonic - 0.5 km / 0.3 mi Archaelogical Museum of Kraków - 0.6 km / 0.4 mi Wawel Castle - 0.7 km / 0.4 mi Church of Saints Peter and Paul - 0.7 km / 0.4 mi Wawel Cathedral - 0.7 km / 0.4 mi Jagiellonian University - 0.8 km / 0.5 mi St. Francis of Assisi Church and Monastery - 0.8 km / 0.5 mi Royal Private Apartments - 0.9 km / 0.5 mi Manggha Museum of Japanese Art and Technology - 0.9 km / 0.5 mi World of Senses - 0.9 km / 0.6 mi Cellar Under the Rams - 0.9 km / 0.6 mi The preferred airport for Sheraton Grand Krakow is John Paul II - Balice Airport (KRK) - 14.5 km / 9 mi . Near Main Market Square.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Anima, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Dartboard
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Barbecue
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Library
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Private check-in / check-out
- Private pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Vending machines
- Wedding service
- Children
- Babysitting service
- Childcare
- Swimming pools
- Children’s playground
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Barbecue / grill
- Breakfast buffet
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Skiing
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 3163 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 3163 TripAdvisor reviews
R
Relax57366684369
Williamsburg, Virginia
14/07/2026
“Wonderful Hotel and Restaurant”
Perfectly situated hotel in Krakow across street from Wawel Castle and next to river. Room was well appointed and spotless. Had a lovely dinner in the restaurant two nights and Maria provided impeccable service both times. She is a true superstar.
3
343piotrp
Krzyzanowice, Poland
12/07/2026
“Amazing Rooftop Experience with Stunning Views”
I recently visited this rooftop bar and had a wonderful experience. The view was absolutely stunning, overlooking the Vistula River and Wawel Castle, especially during sunset. The staff were incredibly friendly, welcoming, and always happy to help. The cocktail menu was very well designed, with a … more
S
sallyk463
Northamptonshire, United Kingdom
09/07/2026
“Trip to Krakow”
This hotel is excellent. The service from staff was very good. Location is excellent for the old town Krakow. Walking distance to restaurants, shops & castle. The concierge staff were very helpful. Especially Dominik nothing too much trouble. He loaned umbrellas when it was raining too. We booked a… more
D
Dozvil L
07/07/2026
“Exceptional V.I.P. experience and amazing breakfasts”
A wonderful hotel with amazing food and friendly staff. What truly captured my heart were the hearty yet healthy breakfasts served at the Italian restaurant on the ground floor. Sitting in that grand, spacious atrium with its magnificent glass roof made me feel like royalty, all while being right n… more
R
RodneyDallas214
Dallas, Texas
05/07/2026
“Outstanding property -- staff and amenities”
Staff, amenities, and rooms are all excellent. The breakfast buffet is expansive. The gym has good options. The location is excellent. And, the front desk, concierge, dining staff, and GM -- all excellent. We strongly recommend this hotel for business and leisure.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 10 reviews
Service: 9
Cleanliness: 10
Room: 9
Facilities: 9
Location: 10
Breakfast: 10
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.