Description
Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include complimentary wired internet access, a business center, and express check-i… more
A stay at Sheraton Grand Krakow places you in the heart of Kraków, within a 5-minute walk of Planty Park and Smok Wawelski Statue. This luxury hotel is 0.6 mi (1 km) from Wawel Cathedral and 0.9 mi (1.5 km) from Main Market Square.. Distances are displayed to the nearest 0.1 mile and kilometer. Smok Wawelski Statue - 0.4 km / 0.2 mi Planty Park - 0.4 km / 0.2 mi Royal Road - 0.4 km / 0.3 mi Dragon's Den - 0.4 km / 0.3 mi Kraków Philharmonic - 0.5 km / 0.3 mi Wawel Castle - 0.7 km / 0.4 mi Church of Saints Peter and Paul - 0.7 km / 0.4 mi Wawel Cathedral - 0.7 km / 0.4 mi Lost Wawel - 0.7 km / 0.4 mi Jagiellonian University - 0.8 km / 0.5 mi St. Francis of Assisi Church and Monastery - 0.8 km / 0.5 mi Royal Private Apartments - 0.9 km / 0.5 mi Manggha Museum of Japanese Art and Technology - 0.9 km / 0.5 mi Main Market Square - 0.9 km / 0.6 mi Muzeum Kata - 0.9 km / 0.6 mi The preferred airport for Sheraton Grand Krakow is John Paul II - Balice Airport (KRK) - 14.5 km / 9 mi . Near Wawel Castle.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Anima, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Dartboard
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Barbecue
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Library
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Private check-in / check-out
- Private pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Vending machines
- Wedding service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Barbecue / grill
- Breakfast buffet
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 3117 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 3117 TripAdvisor reviews
B
Bernie D
24/03/2026
“Krakow weekend”
Relaxing 3 nights in a very nice hotel. All staff we dealt with were extremely helpful. Special mention for Maria in Anime restaurant who went above and beyond to make us welcome.
A
Allison V
21/03/2026
“Amazing”
Lovely stay; dreamy-comfortable beds and pillows; staff is super friendly, helpful and accommodating with all our needs. Best Old Fashioned we’ve (dad, brother and myself; several other travelers, too) ever EVER HAD, made here, by “Simon.” Surely soup is pretty amazing too. Sad to go! Will rerun
R
Roger D
21/03/2026
“First day of spring in Krakow”
Wonderful room, service and meals, especially the breakfast buffet. Particularly enjoyed the rooftop bar with its view of the Vistula River bend and the serving staff, Michal and Hagda.
J
Joanne H
20/03/2026
“Dinner at the Anima”
Just came back from the most enjoyable meal. The food was excellent! Host, Maria was charming and had fantastic suggestions. The wine was perfect as was the evening!
J
Julianne E
14/03/2026
“Heartwarming, historically fascinating and beautiful, full of energy, and wonderful, friendly people!”
My friend and I had an outstanding stay thanks to one of your staff, whose name is Irene. She was so helpful with reservations, excellent service in the restaurants at the hotel, and a great representative of both Krakow and Poland,
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 10 reviews
Service: 9
Cleanliness: 10
Room: 9
Facilities: 9
Location: 10
Breakfast: 10
Quality/Price: 8
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