Octant Douro

“Probably the best stay of my life. I feel happy, recharged and would love to go back”

This is - without a doubt - the perfect place to a weekend getaway if you’re ever in a need of recharging and escaping from the city chaos. From the moment we were cheerfully received by Catarina and given a facilities tour by Daniel to the lovely dinner served by Fatima and the rest of the incre… more

This is - without a doubt - the perfect place to a weekend getaway if you’re ever in a need of recharging and escaping from the city chaos. From the moment we were cheerfully received by Catarina and given a facilities tour by Daniel to the lovely dinner served by Fatima and the rest of the incredible staff at À Terra and that delicious food. To the draw dropping breakfast selection, where we were happily greeted by Sr. Ribeiro - who gave us marvelous suggestions about where to go and how to spend our time in Douro… Every single person made a difference in our stay. They are all worthy of appreciation words. And the rest? The room was incredible, with an amazing view to the Douro River; The food was absolutely delicious, made with local products. (I’m still dreaming about the covert. That’s right. The covert.) The gardens and trails around and within the property were very pleasant to walk through, … And lastly, I could not end my review without mentioning how incredible pet friendly they are. I brought my frenchie with us and she couldn’t possibly have been more well treated. With a pet kit - consisting of a bed, some treats, a bowl, a toy, a diaper and poo bags - waiting for her in our room and all of the staff giving her so much attention, she was completely in heaven. Also, the À Terra restaurant is also pet friendly, which means we were able to really enjoy the stay alongside our dog!! I can’t recommend this place enough, you have to see it for yourselves! Thank you for all the amazing staff that made our experience so great. I truly hope to visit soon :)

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“Beautiful setting, refreshments elusive”

We’re at the end of a one night stay following a few days in Porto. The hotel location is stunning and tranquil and the architecture is lovely. The food at breakfast, dinner and lunch was also great, with moments of excellence. (And some quirks, such as the burger and chips that turned out to be b… more

We’re at the end of a one night stay following a few days in Porto. The hotel location is stunning and tranquil and the architecture is lovely. The food at breakfast, dinner and lunch was also great, with moments of excellence. (And some quirks, such as the burger and chips that turned out to be burger and crisps). We appreciated the fresh fruit brought to our room and the sleep kit. The main issue here is the service/amenities which seem to be absent in places. There’s no bar except the top storey pool bar and this was shut all day on Saturday which was a shame. We texted reception as advised on arrival but it was impossible to get a drink or food brought to the pool area from the restaurant. Another guest had managed to get a room service basket brought to the pool but I’m not sure how they did that. There’s a beautiful balcony lounge area overlooking the river where we waited to check in yesterday and are waiting for a couple of hours now for our taxi after checking out. Each time it’s been a pain to get a drink here - we have to walk down to the restaurant and carry the drinks back up to the balcony lounge area in paper/plastic cups. Not very atmospheric - it feels like we’re at the airport already! If this issue could bring sorted it would feel more like a five star hotel.

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“Nice Resort NOT ADULT FRIENDLY”

Octant Douro is a gorgeous hotel. Reason for lower rating is because this gorgeous resort hotel was more dog & kid friendly then adult friendly. I came all the way from USA to vacation at this resort. There were dogs barking in common areas and in restaurant along with screaming kids running around… more

Octant Douro is a gorgeous hotel. Reason for lower rating is because this gorgeous resort hotel was more dog & kid friendly then adult friendly. I came all the way from USA to vacation at this resort. There were dogs barking in common areas and in restaurant along with screaming kids running around. No staff member said a word, when we said something we were ignored. It is disgusting to allow dogs into an inside restaurant. We never went back to eat at your hotel, we ate our meals at other restaurants. SHAME ON YOU ALL TO ALLOW THIS!

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“Great resort, great views, nice staff, odd room decor, and some food issues”

Very wonderful stay. Disappointed in the food though. GOOD We had the fullview room, and it was wonderful. Views were incredible. Having the terrace and a balcony was very cool. The resort itself was fantastic. They recently retrofited a pool to be heated which was great, but the adults only poo… more

Very wonderful stay. Disappointed in the food though. GOOD We had the fullview room, and it was wonderful. Views were incredible. Having the terrace and a balcony was very cool. The resort itself was fantastic. They recently retrofited a pool to be heated which was great, but the adults only pool was just about the same temperature but not heated. We did the Octant I boat trip at sunset and that was just incredible. The family that hosted us were great, and the boat itself was very comfortable. BAD Honestly, nothing, other than a few food issues. 1. Room service just wasn't very good. The pizza was soggy and slightly uncooked. The rest of the food was frankly kind of gross. 2. We ate at the "fancy" restaurant one night, called Raiva. Nice setting. However, when I checked in, they asked if I had allergies. I told them I had a nut and seed allergy. When I ordered bread, one of the two types of bread that came out had seeds. So no biggy, I didn't eat it and ate the other kind. When I ordered my main, i reminded them of my allergies. Then when my pork loin came out, it was full of seeds in the sauce. At that point, I told them "sorry but this has seeds all in the sauce. Moreover, the bread had seeds as well" They brought me my food back out which took about 7 minutes, meanwhile my wife's food was either going to get cold, or would be eating without me. A restaurant of that quality and in the michelin guide, they really should have refired both. Anyways, then, after our mains, they brought out some pastries. All of the pastries they provided had seeds or nuts in them. I told the waiter, and he said "oh it's ok, it just optional pastries. You don't need to eat them", i replied "well, i'd like to. But as I've now mentioned a few times, no seeds or nuts for me please. They brought me something else instead after I insisted. I was shocked that they didn't take anything off of the bill. A total of 5 items had seeds, and I had told them a total of 4 times. I would have expected them to at least take the bread off since I was only able to eat half of it. 3. the decor of the rooms is a little weird, and could probably need some renovation. It was very sterile looking and a bit dated despite having an "Avant garde" look. It didn't really match the vibe of the hotel all that well.

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