Description
With a privilege location at the heart of Lisbon, this is the perfect hotel for those looking for a comfortable, practical and urban stay, with most locations in the city at a few feet away! With a harmonious decoration in cream shades and wooden details that stand out in the design of the entire space, the HF Fénix Urban offers you a welcoming, modern and quiet atmosphere during your stay in the… more
Sample traditional Portuguese or international cuisine at the restaurant. Open for lunch from 12:30 to 15:00 and dinner from 19:30 to 23:00, the chefs culinary creations are complemented by an extensive wine list. The Lobby Bar is located in the same area as the TV lounge and other lounge areas. Read your favourite book while sipping on a delicious cocktail.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Shuttle transfer
- Airport transfer
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Car rental
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Luggage storage
- Luggage storage
- Meeting room
- Newspapers
- Room service
- Safe
- Security
- Serviced office
- Vending machines
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Coffee/tea in public areas
- Indoor bar
- Snack bar
- Vending machines
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Rooms for events / banquets
- À la carte restaurant
- Accessibility
- Accessible floor to the restaurant
- Facilities for people with disabilities
- Ground floor reception
- Lift on the ground floor
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1680 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 1680 TripAdvisor reviews
L
lucyg597
Royal Tunbridge Wells, United Kingdom
30/10/2025
“Great hotel and location!”
We stayed her for 6 nights and the cost to do so was very good. It’s about a 20 minute drive from the airport with various forms of public transport available to easily get around Lisbon. The hotel is situated a short walk from Marques De Pombal which is where the hop on hop off buses are located t… more
C
Connor O
London, United Kingdom
23/09/2025
“The perfect value for money hotel in Lisbon!”
Perfect hotel for staying in Lisbon! We stayed here for a week to attend a wedding and it was the perfect base. The hotel was very clean and staff were friendly throughout. We had breakfast included and this was exactly what you’d expect from a 4*. Nothing too fancy, but satisfying and plenty of … more
G
Gazjay
Wallasey, United Kingdom
20/02/2026
“Good hotel in a great location”
Fenix Urban is a good little hotel. Facilities are fine, a little limited, small bar and restaurant just does breakfast but it was good mix of fruit, meats, cakes, cooked bacon and scrambled eggs and on one day Brussel sprouts which was unusual! Location was excellent. 200m to Parque metro station… more
E
Erwin S
28/10/2025
“Nice comfortable hotel”
Room size was quite spacious, staff was friendly and very helpful. Location is slightly far to go city centre or Baxia area but there is a metro which is a 2 minute walk so easy to go around. Breakfast spread was quite ok. However, they could have change some varieties daily to give the guests more… more
V
VANA A
24/09/2025
“An excellent choice for your holiday to Lisbon, Portugal.”
The hotel offers everything you could want to enjoy your holiday. Lovely breakfast, plenty of choice, excellent service and friendly helpful staff. The room was excellent and very clean. Wouldn’t hesitate to recommend this hotel for a lovely holiday experience.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 53 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 6
Quality/Price: 8
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