Vip Grand Lisboa Hotel & Spa

“Perfect breakfast”

The hotel is not in the city center(20-25 min on foot).It is clean,with simple ,old room’s furniture,strong Wi-Fi,free parking all around the hotel from Friday evening to Monday morning and polite staff.The strong point of the hotel is the breakfast.(very rich and with good quality of products).I... more

The hotel is not in the city center(20-25 min on foot).It is clean,with simple ,old room’s furniture,strong Wi-Fi,free parking all around the hotel from Friday evening to Monday morning and polite staff.The strong point of the hotel is the breakfast.(very rich and with good quality of products).It is a 5* hotel for travel agencies travellers.

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“certainly no 5*. Not Terrible but definitely not great”

Not a bad hotel but definitely not 5 star. Reception staff seemed reluctant to help. The bedrooms are in serious need of some upgrades with the floors severely marked and some cupboard doors almost falling off. There were no tea and coffee making facilities in the room, no iron and the bathroom h... more

Not a bad hotel but definitely not 5 star. Reception staff seemed reluctant to help. The bedrooms are in serious need of some upgrades with the floors severely marked and some cupboard doors almost falling off. There were no tea and coffee making facilities in the room, no iron and the bathroom had no where to hang anything. The spa was well decorated and modern. The massage was one of the best I've had. I found it odd there was no relaxing music in the treatment room, and at the end I was given a lovely pot of tea, but sat in reception. I found the relaxation room when going back to get changed, which I found odd. The bar is a nice place to sit in the lobby, but does lack atmosphere with no background music. I went to look for the business centre to work, but It was soulless. Overall, not a terrible stay but certainly not great, would probably look elsewhere if staying in Lisbon again.

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“Definitely NOT a 5 star hotel!”

I don't know how this hotel is allowed to call themselves a 5 Star hotel it is far from it. At best it's a 2 or 3 star hotel. I stayed here 3 nights total. First, the carpet was old, the furniture was dusty and chipped. The bathroom was plain weird. Most of the hotels I've stayed in Europe on... more

I don't know how this hotel is allowed to call themselves a 5 Star hotel it is far from it. At best it's a 2 or 3 star hotel. I stayed here 3 nights total. First, the carpet was old, the furniture was dusty and chipped. The bathroom was plain weird. Most of the hotels I've stayed in Europe only half doors. I have no idea why they do it but they do. This one has no shower door at all. In addition it's more than a foot off the ground so it's more like climbing into it vs stepping into it. (see pic, the suitcase is for reference it's 29 inches). Once you have stepped up (you are about 10 inches off ground level another weird inexplicable thing) you have the choices of drenching rain shower held or a minimal hand held. There was no stopper in the tub to take a bath. There is a glass window for a view to your bed or whatever lol but don't worry there is a modern electric shade that can be lowered for more privacy. The closet was very tall I could barely reach the hangers (yes I'm short but even on my tippy toes I could barely reach the lowest part of the hanger). The staff was fine not too friendly not too mean. Breakfast was great. One thing that was a major plus was it's location. It was centrally located so it was easy to get around. Would I stay here again? Absolutely not but it wasn't the worst place I've stayed in.

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