Líbere Porto Laranjais

“Brilliant location”

we had one of the bigger apartments- it was lovely and spacious and worth the little bit more. the apartments are so well placed to visit everything- nothing is really further than 15 mins walk

“Beautiful apartment close to amenities, restaurants and bars but outside of the main hub so not noisy.”

Excellent location a beautifully restored historic building, on the doorstep to many great bars and restaurants. On arrival the fridge contained food from previous occupants reported to the staff, however was not removed. No iron in the apartment, the one that was brought to our room had never bee… more

Excellent location a beautifully restored historic building, on the doorstep to many great bars and restaurants. On arrival the fridge contained food from previous occupants reported to the staff, however was not removed. No iron in the apartment, the one that was brought to our room had never been cleaned and I dare not use on my clothes. 24 online management who are quick to respond to messages through the App. That said the apartment was very comfortable and spacious for two and we would book again.

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“We did not see a living soul and all contact is via an app and the kitchen facilities are poor. A bad price quality rati”

You have to appreciate internet connections. This is a company that wants the maxim profit by making Staff cuts. Actually, there was no staff at all. We did not see a living soul. You have to install their app. Initially, it wasn't clear that there are two buildings. It was also unclear that breakf… more

You have to appreciate internet connections. This is a company that wants the maxim profit by making Staff cuts. Actually, there was no staff at all. We did not see a living soul. You have to install their app. Initially, it wasn't clear that there are two buildings. It was also unclear that breakfast is located in a nearby restaurant. Breakfast was nothing to be proud of: three pieces of toast with jam. The kitchenette was poorly equipped: no cutlery and otherwise completely unequipped for any use. The promised view of the city was limited. This makes the price-quality ratio unbalanced.

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“Failed to meet our expectations”

The floor and couch were dusty, as if it had not been attended for quite some time. There was no person at the reception anytime during our stay. We had to call for everything that we needed. The heating system did not work when we checked in. After making a few calls, they were kind enough to s… more

The floor and couch were dusty, as if it had not been attended for quite some time. There was no person at the reception anytime during our stay. We had to call for everything that we needed. The heating system did not work when we checked in. After making a few calls, they were kind enough to switch us to a different room. Unfortunately, the heating system did not work there either. The person on the phone was working in a sister hotel within walking distance by the same owner. I suggested that they just move us to the other hotel as it was a chilly night. I was told “no” after the staff checked with her manager, despite the fact that the cost of the sister hotel was much less than what had paid. To the credit of the young staff, she did bring a couple of blankets to us from the other hotel after I insisted. But that was no cure for the chilly night. It was unfortunate that spending the first night in a very cold hotel room was our first and indelible memory of Porto, an otherwise lovely and beautiful city. The next morning, we went downstairs for breakfast. We had paid for breakfast in our hotel booking. When we got to the restaurant the first morning, the restaurant was not open. The doors were all locked. After making phone calls, they were able to allow us to walk to its sister hotel to have breakfast. No reasons were given and no apologies. The lack of attention to details for a pricy hotel like this was beyond disappointing. To be fair, it might have been related to the particular season, when the tourism industry is not busy. I believe we were the only customers in the entire building during our stay. Lastly, be aware that breakfast on site is vegan, if you choose it to be included in your booking. If you are expecting a hearty breakfast with egg and sausage to start your day, you will be dissatisfied. You can easily find less expensive and better breakfast options within a short walking distance.

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