Description
Located in the centre of Rwanda's capital city of Kigali, this attractive hotel offers a comfortable stay for business travel or for those who are heading out on a safari. The hotel boasts one of the city's main business hubs in its sizable conference centre, complete with three meeting rooms, a grand ballroom, and a 500-seat auditorium. The conference centre also has its own international press … more
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Aerobics
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Barbecue
- Breakfast in bed
- Café
- Car rental
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Indoor pool
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Swimming pools
- Children’s playground
- Children’s pool
- Bars
- Bar
- Coffee shop
- Pool bar
- Snack bar
- Restaurants
- Barbecue / grill
- Breakfast buffet
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Golf course within 3 km
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1003 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 1003 TripAdvisor reviews
A
Andrea L
Switzerland
25/07/2026
“Top hotel in the city center”
Indeed, one of the top hotel in Kigali. It is a great hotel with all necessary amendities. Rooms are of a good standard and the staff is very friendly.
E
ericajI5873AR
Charlotte, North Carolina
15/07/2026
“Great Stay!”
We had a lovely stay at this hotel. The staff were all very kind and the rooms were very comfy. The hotel was beautiful and the included breakfast was delicious with so many options. I definitely recommend this hotel!
H
helenjenkins2016
California
28/06/2026
“Nice hotel”
The hotel is a luxury hotel situated on a hill in Kigali. Staff were professional. Rooms are well appointed. Breakfast buffet had. Lot of variety and food was good. Portions at the sit down restaurant for dinner are large. A very nice place to stay.
S
shelley b
Santa Barbara, California
05/04/2026
“good hotel in Kigali”
My husband and I spend a few nights at the Serena prior to a gorilla trek The hotel had a very nice pool area, the pool was unheated but surrounded by trees and lounge chairs...a tropical air ... The buffet breakfast was very good ,many options and was included in the stay. We ate dinner at the hot… more
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