Eden Luxury Suites Terazije

“OK stay.”

This hotel gets mixed reviews, so much so that it gave me anxiety before coming to Serbia so let's get the facts. This is the Balkans, the Balkans are not the UK or the USA, and if you want that level of service I recommend booking into the Best Western or Hilton. Now for those who appreciate that … more

This hotel gets mixed reviews, so much so that it gave me anxiety before coming to Serbia so let's get the facts. This is the Balkans, the Balkans are not the UK or the USA, and if you want that level of service I recommend booking into the Best Western or Hilton. Now for those who appreciate that you are in the Balkans and paying very little for a room, let's begin. Let's start with the cons: 1. The tower block is eclectic, there is a club and slots on the ground floor (i'd avoid booking Thursday>Saturday if you are super sensitive to noise). There are also normal businesses I.e. law firms on the way up, so the stairwell is not exclusive to the hotel and it's well used to say the least... you'll need to get your phone torch out at times, especially if you are arriving of an evening. 2. Cleanliness needs addressing - it's not awful; but it's not great. Needs new bed linen, towels etc. 3. The lift may not always work and it's 6/7/8 floors up - a cardiovascular work out. We were prewarned and offered free cancellation or a 20% discount which is more than fair. If you're travelling with a lot of baggage, avoid it. 4. It's not a traditional hotel, it's the Balkans, it's a little chaotic, 1 receptionist, on site 8am-10pm (VERY IMPORTANT IF YOU ARE ARRIVING LATE, BOOK ELSEWHERE). If you need to check out early, just speak to the receptionist. Now for the pros: 1. Prime central location, opposite the oldest hotel in Belgrade (Hotel Moscow), and pretty much in the centre of all main sites. 2. Rooms look similar to the pictures, obviously like most hotels, it needs some touch ups, but not awful. 3. It's relatively easy to find, it's literally a hallway in the row of shops with admiral above in lights and is signposted "Eden luxury suites" on the floor. The hotel also has a mobile number you can call if required (WhatsApp) 4. Staff are friendly and accommodating. Communication from the hotel was good and we were warned in advance of issues with the lift. Would I stay here again, probably not, I was limited locations due to events in Belgrade, but if I were on a budget/a young traveller why not?

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