Description
Facilities: The hotel has a lift and features 384 rooms. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for gue… more
Meals: Various dining options are available, including a restaurant, a dining room, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. Alcoholic beverages are available.
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Bowling
- Computer room
- Dance hall
- Games room
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Café
- Car rental
- Cash machine at the hotel
- Conference centre
- Courtyard
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Luggage storage
- Medical service
- Meeting room
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Stores
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- Kids' board games
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Restaurants
- Breakfast buffet
- High chairs
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Children’s pool
- Outdoor pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Spa
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 812 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 812 TripAdvisor reviews
P
Passport47378781878
16/05/2026
“Wedding dinner”
Yen Leng is passionate on her work and she serve us very well and with her sweet smile. Thanks Yen Leng! 💕
F
Flyer53389735866
16/05/2026
“Good service, atmosphere”
The service was quick and attentive. Atmosphere and amenities was also adequate and satisfied with it
S
sus67
London, United Kingdom
14/05/2026
“Still as good as ever”
I had reviewed this hotel previously, and I am pleased to say the quality has remained excellent. The staff members were uniformly friendly and helpful - special shout out to Lawrence and Sankary! - and the hotel remains an oasis of calm (and cool!) in the city. Would definitely stay here again for… more
W
Wendy S
15/05/2026
“Excellent customer service”
I like to commend Ms May Tan’s excellent service attitude at this week’s workshop held at Aloft@Novena. She is very attentive to customers’ needs and proactively reach out to volunteer her service to take photos for the workshop participants!
L
LY C
12/05/2026
“Company Training Event”
To May Tan and team, Overall, the event went quite smoothly, and the food was great.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info