Description
Facilities: The hotel has a lift and features 384 rooms. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for gue… more
Meals: Various dining options are available, including a restaurant, a dining room, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. Alcoholic beverages are available.
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Bowling
- Computer room
- Dance hall
- Games room
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Café
- Car rental
- Cash machine at the hotel
- Conference centre
- Courtyard
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Luggage storage
- Medical service
- Meeting room
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Stores
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- Kids' board games
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Restaurants
- Breakfast buffet
- High chairs
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Children’s pool
- Outdoor pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Spa
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 830 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 830 TripAdvisor reviews
J
Jessica K
Surabaya, Indonesia
15/06/2026
“Nice Hotel”
Nice Hotel, Cleanliness, Top Service
J
Julie L
11/06/2026
“Event at Aloft novena”
Overall perfect team. May Tan and team from banquet all provide wonderful service. Food at banquet even better than many 5 stars hotel.
N
Nabilah M
06/06/2026
“Great food and service staff :)”
Good food! Amazing service from Yen Leng, Ting Rui, and their managers Nash, Nic and May. Staff served us with a smile :)
O
owen c
06/06/2026
“wedding luncheon”
very good experience, service by staff was excellent. yen leng is commendable
D
Daydream04679318646
11/06/2026
“Clean and neat”
Was here for a business meeting and the conference room was kept clean and tidy throughout. Food is also not bad. May and her team was attentive and helpful.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info