Jen Singapore Tanglin By Shangri-La

“Lovely Find”

A lovely friendly hotel located within 100m of an underground station giving easy access to the whole of Singapore. The room was spotless and had all the facilities you need. We had a Club Room on the 17th floor that gave access to the Club Lounge which was extremely good value supplying afternoon … more

A lovely friendly hotel located within 100m of an underground station giving easy access to the whole of Singapore. The room was spotless and had all the facilities you need. We had a Club Room on the 17th floor that gave access to the Club Lounge which was extremely good value supplying afternoon cakes, hot food in the evenings with tea and coffee and a nice view. Incredibly helpful staff including Alex.

less

“Good place”

Jen Tanglin 1. Situation awareness Guests who move from hotel to hotel often get disorientated after getting out the the lift. I like the (insert image) on each floor. Replicate on the lift area to make it easy. 2. Room service Excellent. Love the robot 3. Club Brilliant. Please thank Alex an… more

Jen Tanglin 1. Situation awareness Guests who move from hotel to hotel often get disorientated after getting out the the lift. I like the (insert image) on each floor. Replicate on the lift area to make it easy. 2. Room service Excellent. Love the robot 3. Club Brilliant. Please thank Alex and Yun. Reference point 3 - more spirits in the lounge - I noted last night that they had gin, vodka and whiskey, but I would appreciate a rum option and I'm pretty sure they haven't been there the whole time 4. Reception Promote Daniella when she gets back from Bangkok 5. Breakfast Yeah it's free but..... It is excellent. Staff are clever. Chefs do the best scrambled eggs weekdays. Sunday, not so much. There is a sous chef (10 April) who has the knack. 6. Overall. Very good indeed.

less

“Unpleasant staying at Jen Tanglin”

We booked 2 rooms for 5 nights prepaid in Jen tanglin and another 5 nights with free cancellation options in Jen getaway orchard. Due our flight delay we checked in a day later. we prepaid for 5 nights and stayed at hotel for 4 nights(we informed the hotel in advance of our flight delay). We booked… more

We booked 2 rooms for 5 nights prepaid in Jen tanglin and another 5 nights with free cancellation options in Jen getaway orchard. Due our flight delay we checked in a day later. we prepaid for 5 nights and stayed at hotel for 4 nights(we informed the hotel in advance of our flight delay). We booked for 2 quiet rooms (since our 13 hours long flight)preferably with connecting doors, swimming pool views and high floor. When we checked in we got rooms without connecting doors but was next to each other located lower floor, half looking at the road and half looking at the roof of the backside of Tanglin mall. We discussed with the check in desk and He told me due to the high amount of bookings it was even difficult to find two rooms next to each other. However after the discussion we could move to a slightly higher floor with side swimming pool views for our last 3 nights. We didn't sleep well due the ongoing clicking sounds and people talking noise. we realised that our rooms were opposite of the hotel service area. The rooms are small and the bathroom even very small that fits only one person at the time. We prepaid the rooms otherwise we would have checked out immediately. We cancelled our second booking for Jen orchard getaway after our experience with Jen tanglin. We are very much disappointed with our experience with Jen Tanglin as a shangri-la member.

less