Description
Facilities: 35 suites, 127 apartments, 574 single rooms and 173 double rooms are available to guests in a 24-storey main building and 2 auxiliary buildings. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with… more
Location: Located just off Orchard Road, the hotel provides a tranquil garden setting in the midst of the city. It is a 5-minute walk from the shopping and entertainment district of Orchard Road, and a mere 15-minute taxi or shuttle bus ride to the central business district. The hotel provides a regular complimentary shuttle service to Orchard Road and Sentosa Island, with cross-signing facilities with the Traders Hotel and Rasa Sentosa Resort. The international airport is just a 30-minute drive away.
Meals: Dining facilities include a dining room, a caf and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. The hotel offers a wide range of catering options. Half board and full board can be booked. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner).
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Washing machine
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Coffee machine
- Conference centre
- Courtyard
- Currency exchange
- Doctor
- Fan
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Outdoor pool
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Mini golf
- Tennis court
- Water park
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 8051 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 8051 TripAdvisor reviews
L
Lea C
04/08/2026
“Great family stay”
Thank you for an incredible stay in the Valley Wing. Staff were amazing and caring our children were always treated with the same respect as us and the options for the children were fantastic the splash buds and the beautitul kept grounds our youngest kept disappearing to the koi ponds and the turt… more
C
Cgourlay
Cardiff, United Kingdom
02/08/2026
“Lovely Family Stay, But Check-In Information Needs Improvement ⭐”
We had an overall lovely stay at the Shangri-La Singapore. The hotel is beautiful, the staff were friendly, and we really enjoyed our time there. A particular highlight was the family facilities. Both the Splash Zone and the main pool always had attentive lifeguards on duty, which made us feel very… more
E
Excursion788417
25/07/2026
“Great Staycation”
We had a wonderful stay at Shangri-La Santosa and found it to be an excellent choice for families. The hotel has a relaxed, family-friendly atmosphere, with plenty of facilities and activities that kept everyone entertained. The rooms are a little dated compared to some newer hotels, but they were… more
S
SavinKoolR
20/07/2026
“Breakfast at Lobby lounge”
Had bfst at lobby lounge wt my sisters. We were served by Yamun n her service was outstanding ..she knew the menu well. She was friendly n courteous n was always smiling n helpful. Bfst was amazing n Yamun made it even a lovely experience
S
Simon B
24/07/2026
“A grand hotel surviving on past glories rather than current service levels”
The service here, especially in the restaurants and attending to room cleaning, has fallen away considerably over the years. We have stayed at this hotel many times since 2003. The drop-off in standards is palpable. Staff are fewer on the ground. Venue ‘management level’ staff are poorly traine… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info