Sabi River Sun

“Remarkable service from Agnes the host/waitress at the restaurant”

Arriving from the UK to SA for vacation, I opted to spend a few days in Hazyview to visit the Park. During my stay at Sabi River Sun, we were met with the most professional and hospitable service from Agnes. It was peak times and Agnes made a concerted effort to make us feel the festive feeling in … more

Arriving from the UK to SA for vacation, I opted to spend a few days in Hazyview to visit the Park. During my stay at Sabi River Sun, we were met with the most professional and hospitable service from Agnes. It was peak times and Agnes made a concerted effort to make us feel the festive feeling in spite of the busy restaurant. I saw this service applied to me, but also consistently to other guests too. In spite of the busy, peak times at the restaurant, Agnes added personal touches with her bright personality and intellectual conversational skills, that made our stay there memorable. Agnes you are an incredible asset to the hospitality industry.

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“Lovely Location, Friendly Staff, and a Spa You Should Definitely Skip”

We travelled to Sabi River Sun for the first time during week 50 in December. The resort’s convenient location makes it very attractive. There are lovely malls within a few kilometres, the gate to Kruger National Park is about 30 minutes away, and there is easy access to the Panorama Route. From … more

We travelled to Sabi River Sun for the first time during week 50 in December. The resort’s convenient location makes it very attractive. There are lovely malls within a few kilometres, the gate to Kruger National Park is about 30 minutes away, and there is easy access to the Panorama Route. From check-in to check-out, special mention must go to the staff. Overall, they are absolutely pleasant, friendly, and helpful. That said, the maintenance team needs to be more efficient. When we arrived at our unit (41), the Wi-Fi was not working, and it took numerous calls and a fair amount of frustration to finally have it resolved — three days later. Teens without Wi-Fi is a real problem. The unit itself is well laid out. The air fryer and dishwasher are welcome additions, and the fan and light at the braai area show that careful consideration was given to practicality, even down to the smallest touches. What was really impressive is that Checkers Sixty60 delivers directly to your unit. This is extremely convenient, especially considering that the small store at the resort is quite basic and expensive. Unfortunately, we experienced a few rainy days, which meant there wasn’t much to do entertainment-wise. When the sun is out, however, the team at the main pool area does a great job — lots of fun for everyone. In the evenings, though, there is very little to do after sunset, and this is an area that could be improved. Perhaps options such as a comedy show, pop-up market, or a “movie under the stars” night could be introduced, as is done at other Southern Sun resorts like Umhlanga Sands. The resort is clearly geared toward golfers, which may be the target market, but there were also many families with younger children. I would strongly suggest avoiding the spa and rather exploring other spa options in the area. The spa staff were quite inexperienced when it came to massages, with poor etiquette (long nails and rough hands), and the treatments felt very rushed. The owner was also rather defensive when faced with negative feedback. In hindsight, we should have taken heed of the poor reviews and gone elsewhere. Another suggestion would be to introduce bicycle hire or make golf carts available for guests. The resort is vast and beautifully laid out, but besides walking, there are no other options for getting around. This could be challenging for families with younger children or elderly guests. Overall, this is a lovely, well-kept, and child-friendly resort. The padel courts are a welcome addition, and the self-catering setup — combined with Checkers Sixty60 delivery — is a definite highlight. The friendly staff truly enhance the experience, and the front desk team is excellent when it comes to providing information about surrounding areas and tourist attractions. Be sure to chat with them before venturing out — they gave us great tips for the Panorama Route and were very helpful with advice for our self-drive trip into Kruger National Park.

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“~30 min drive to Kruger”

Sprawling golf course w/ pool, wandering cats (keeping small monkeys from getting too near the rooms, hippo pond (which they only let you visit in the evening, when it's too dark to see them, depending on the time of year), restaurant with good buffet meals. Standard rooms w/ walk-in showers, shamp… more

Sprawling golf course w/ pool, wandering cats (keeping small monkeys from getting too near the rooms, hippo pond (which they only let you visit in the evening, when it's too dark to see them, depending on the time of year), restaurant with good buffet meals. Standard rooms w/ walk-in showers, shampoo/soap/lotion, shower cap & insect repellent, comfortable beds, good climate control, limited TV channels, free wifi, safe. Tea kettle (tea bags/instant coffee/UHT milk, mini fridge, complimentary bottled water; no coffee maker. Several people in our group had trouble with poorly draining sinks, showers, broken door handles, smelly carpets and such. Staff not always helpful.

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