Andaz Seoul Gangnam, By Hyatt

“New favorite Hyatt hotel in Seoul”

Back to Seoul Andaz after a few years. noticed several improvement efforts across the board for guest experience. Location is great, easy access to different parts of Seoul. Will definitely come back more often.

“Highly recommend”

Great hotel and super convenient location! Service was exceptional! Will definitely go back to this hotel! Highly recommend!!

“Andaz - the best family experience”

I recently returned to Korea for the first time in over a decade, and staying at the Andaz in Gangnam made the trip incredibly special for my family. Traveling with a two-year-old can be unpredictable, but the team at the hotel made the entire experience feel effortless and welcoming. From the mom… more

I recently returned to Korea for the first time in over a decade, and staying at the Andaz in Gangnam made the trip incredibly special for my family. Traveling with a two-year-old can be unpredictable, but the team at the hotel made the entire experience feel effortless and welcoming. From the moment we arrived, everyone on staff was warm, supportive, and genuinely kind. I especially want to give a shoutout to Abo, Judy Choi, Paul, and Jeanna. There were many other members whose names I cannot remember. They truly elevated our stay and turned what could have been a standard hotel visit into something memorable. Traveling with a toddler means things aren’t always quiet or perfectly planned, and there were moments when my little one was a bit noisy. Instead of making us feel uncomfortable, they were incredibly understanding and accommodating. That kind of patience and kindness goes a long way when you’re traveling as a parent. What stood out most were the small gestures. Whether it was lending a hand with my luggage, helping us find something as simple as a fork, or just checking in to make sure we were doing okay with a toddler in tow — those moments mattered. You could tell the kindness was genuine, not forced or scripted. It’s rare to come across people who are both professional and sincerely warm, but that’s exactly what we experienced here. Because of them, our return trip to Korea became even more meaningful. Thank you again to Abo, Judy, Paul, and Jeanna for making our family feel so welcome. We’ll definitely remember this stay.

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“Barely any windows in some rooms…”

I was a bit taken aback (and given no other reviews mention it, maybe I’m an odd duck), but at a certain class level in a big city with a premium brand like Andaz, one has certain base expectations for hotel rooms. I booked a premium room which has “city views,” but that definition is stretching … more

I was a bit taken aback (and given no other reviews mention it, maybe I’m an odd duck), but at a certain class level in a big city with a premium brand like Andaz, one has certain base expectations for hotel rooms. I booked a premium room which has “city views,” but that definition is stretching it quite a bit. There’s maybe a small window - maybe 18 inches wide that will get you natural sunlight. For people who prefer blackout rooms, this is probably great. For people like me who need natural lighting to adjust to jet lag, this is terrible. I’m not sure why they wouldn’t let the right side blinds go up (they are locked in place) - maybe something to do with the shower being there. All in all, very disappointed.

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