Lotte Hotel Seoul

“An absolutely gem hotel 💎”

This hotel is absolutely fantastic! 5++++ Stars! 🌟 My wife and I stayed on the 25th floor at the Lotte Hotel Seoul and I wanted to write this review to explain how impressed we were with this hotel and the wonderful staff! The lobby of the hotel is beautiful and for sure to impress you upon your … more

This hotel is absolutely fantastic! 5++++ Stars! 🌟 My wife and I stayed on the 25th floor at the Lotte Hotel Seoul and I wanted to write this review to explain how impressed we were with this hotel and the wonderful staff! The lobby of the hotel is beautiful and for sure to impress you upon your arrival. The location is right near several areas to shop and walk around. Our room is BEAUTIFUL! It is extremely clean and smells wonderful! The bathrooms are amazing. Showers are like a spa experience, bed is large and super comfortable. Great view of the city from our windows. The 34th floor lounge is beyond impressive! The food is delicious, with an exceptional amount of options to choose from. Proteins, vegetables, fruits, desserts, beverages. In our many world travels, staying a Gold lounges at several hotels around the world, this one now ranks at the top of our list! 😀 The staff have been absolutely wonderful. From the lobby staff member who greeted us upon our arrival, to the staff on the 15th floor who checked us in to our room and all the staff working the 34 floor lounge area. They have all been very professional, kind, approachable and genuinely friendly. We appreciate them all and we feel so welcome here! THANK YOU 😀 I highly recommend this hotel! If you're visiting Seoul and are trying to decide where to stay, this experience will not disappoint you and I can assure the staff will take the very best of care of you. To anyone who reads this, I hope you enjoy Seoul as much as we are! 🇨🇦

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“Excellent location and great service!”

Located in the heart of Myeongdong, the Lotte Hotel Seoul is a great base for exploring Seoul. Linked to its own department store and excellent food options, one could even stay within the larger property for a few days and still be satisfied. Staying at the Executive Tower brought some added ben… more

Located in the heart of Myeongdong, the Lotte Hotel Seoul is a great base for exploring Seoul. Linked to its own department store and excellent food options, one could even stay within the larger property for a few days and still be satisfied. Staying at the Executive Tower brought some added benefits, such as a separate lobby and check-in area. On arrival, the team was quick to assist with luggage and the formalities were dispensed with in an efficient manner. Having booked and communicated my early arrival, the room was ready and I was able to get a quick rest in after an overnight flight. The room was well appointed and very comfortable for any stay. International power sockets were easily available at the bedsides and at the study desk, an often overlooked convenience. The minibar was well stocked and although I didn’t consume from it, the fridge was large enough to put several of my convenience store purchased drinks and snacks. Large bottles of complimentary Evian were provided each day, something that really sets the Executive Tower apart from some other high end hotels, which end to provide house-branded water. Many a traveller understands the importance of good water pressure in the bathroom and the hotel did not disappoint. However, do note that in line with local conservation efforts, disposable toiletries are not provided. The daily breakfast at Le Salon was excellent. An oasis of calm overlooking the bustling Myeongdong areas. Despite a relatively small spread, it was filled with high quality foods. From salads, cold cuts, an omelette station, fresh juices and hot dishes, each morning brought new delights to sample. Shout out to the concierge team, who were able to advise and assist with dining options and some additional arrangements. They were always prompt with their responses and I really appreciated their professionalism. Overall, it was a wonderful stay and I would gladly make the hotel my preferred choice of accommodation in Seoul for future trips.

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“Very nice hotel - even has mini washer/dryer in room”

Very nice rooms was the best hotel of the 6 we stayed in Korea. First hotel we’ve been in in Korea with really effective AC. Plenty of electric & USB outlets. Mini fridge, teapot, in room safe. Robes, slippers. In room, mini washing/drying machine; detergent sheets.. need to call for iron. Shower … more

Very nice rooms was the best hotel of the 6 we stayed in Korea. First hotel we’ve been in in Korea with really effective AC. Plenty of electric & USB outlets. Mini fridge, teapot, in room safe. Robes, slippers. In room, mini washing/drying machine; detergent sheets.. need to call for iron. Shower & tub. Shampoo, conditioner, body wash, body lotion. Comb, vanity kit, shower cap. Hair dryer. Lighted make up mirror. In-room wireless data projector. Large gym, swimming pool. Some noise from the corridor and rooms next-door. None from outside, having said that our room did not overlook the street over the hotel dome and roof. Great breakfast buffet

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“Mixed Experience: Great Location, But Room for Improvement”

This hotel has a lot going for it, starting with its location, which is genuinely excellent and convenient for getting around. The lobby is beautiful and makes a strong first impression, though I'll note there's nowhere to sit and rest while waiting, which felt like an odd oversight for a space d… more

This hotel has a lot going for it, starting with its location, which is genuinely excellent and convenient for getting around. The lobby is beautiful and makes a strong first impression, though I'll note there's nowhere to sit and rest while waiting, which felt like an odd oversight for a space designed to welcome guests. Breakfast was a highlight: the buffet was great, with a solid variety. That said, if you're not a buffet person, there aren't alternative breakfast options, so it's buffet or nothing. Unfortunately, the rooms didn't match the quality of the public areas. Basic amenities were lacking, and I was surprised to be charged for small requests like toothpaste, which felt unnecessary and a bit petty for a hotel at this level. More concerning was the bathroom: the shower floor had visible black stains that looked like chronic mold . Overall, the location and breakfast buffet are real strengths, but the in-room amenities, extra charges for basics, and bathroom cleanliness need serious attention before I'd consider staying again.

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